Customer Service Sales

**** **** ****, *********, ** ***** •610-***-**** •*******@******.***

Sabrina Barker

O bjective

To obtain a position that utilizes my education as well as portraying

my experiences in operations, project management, process

i mplementations, and client relations. Seeking an environment in

w hich I can contribute to the success of the company while advancing

i n my career.

Experience

2008- 2010 Phillipsburg, NJ

H&M

Marketing Intern / Department Manager

• Ensure the sales advisors are providing excellent customer service

• Currently works with the garments and my team to maximize sales

• Implements new ideas to increase profitability in my department

• Plans, staffs and organizes the department as needed

• Responsible for recruiting, training, and developing sales advisors

• Works closely with sales, cost plans, budgets and other available resources to make business decisions

• Knowledgeable of cash office operational functions

• Follows and executes safety and security routines

2006- 2007

Modern Wallpaper and Custom Blinds Easton, PA

Sales, Installation

• Sold custom-made blinds for residential and commercial clients

• Developed and provided estimates to customers

• Marketed company product to new home buyers

• Supervised installations

2004- 2006

FedEx Ground Bethlehem, PA

PT Inbound Manager, Package Handler

• Responsible for 47 package handlers

• Analyzed and reviewed operational activities regularly

• Worked with package handlers to identify opportunities and areas for improving efficiency

• Complied with all applicable laws/regulations and company policies

• Performed other duties as required

2002-2004

Garden Ridge Greensboro, NC

Department Specialist, Customer Service, Cashier

• Maintained department to increase sales

• Set product displays, ensured proper inventory procedures

• Assisted with customers’ special orders and carry outs

• Responsible for training cashiers

• Ensured daily operations were completed and thoroughly carried out

E ducation

2004- 2008

East Stroudsburg University East Stroudsburg, PA

B.S. in Business Management and Marketing GPA 3.7

2002- 2004 Guilford Technical Community College Greensboro, NC

Concentration in Education

Activities

H&M

• 2009 District 816 coordinator for Making Strides Against Breast Cancer

Guilford Technical Community College

• Phi Theta Kappa (honors society)

• College Transfer Club (Event Coordinator)

• Tutored the following subjects for special needs and foreign exchange students:

English

Reading

Algebra

References

References are available on request.

Contact this candidate