Medical Manager

James E. Pleasant, Jr.

**** ***** ***** ***** *********, KY 40509 859-***-**** p **********@***.***

Career Goal: Professional Medical Coding

Reliable, quality-focused professional medical coder seeking a full-time position in a Physician’s office, an Ambulatory

Surgery Center or in Outpatient Hospital Services. Recently completed 102 hours of instruction in Professional

Medical Coding Curriculum through Soterion Medical Services with an approved American Academy of Professional

Coders (AAPC) instructor. Possesses strong organizational skills and administrative abilities. Adept at working with

a ll forms of proprietary software. Certification exam to be completed within the next three months.

Medical Coding Skills

CPT, Professional Edition ICD-9-CM HCPCS Level I I

Work Experience

IBM Global Services – Lexington, Kentucky

Systems Operator, 9/1999 to 9/2009

Monitored and diagnosed systems activity and resolved problems across multiple accounts and customers. Specialized

i n mainframe DASD, MVS, Platform products, Impact, Manage Now, TWS/OPC. PC/LAN, IPL and recovery of systems.

Escalated to all levels of management for high severity problems. Documented timeline of events in system recovery

and escalations. Monitored and resolved problems in Batch processing, working with application programmers.

Ashland Oil, Inc. – Lexington, Kentucky

Lotus Notes Administrator, 1994 to 9/1999

Responsible for Server/E-Mail Administration, Lotus Notes Users, and setting up and maintaining address book

entries.

Security Administrator, 1992 to 1994

Responsible for security policies and guidelines for Mainframe-based ACF2 request system. Developed and maintained

user profiles, rules, shares, and permission for ACF2 request system.

Computer Operator – Telecommunications, 1981 to 1992

Responsible for monitoring all lines of communication for every Ashland Oil network system. Monitored SL1 lines

f rom Netview and performed token r ing wiring for work stations. Responsible for Tape operations in library, handled

job requests for tape mounts and cleaning drives

Education

fugazzi college, Lexington, kentucky Associates Degree in Computer Science, 7/1981

References

Patricia C. Henricksen (MS, CHCA, CPC-1, CPC, CCP, Certified PMCC Instructor) – 859-***-****

Pam benjamin (operations manager ibm) – 623-***-****

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