Customer Service Sales

Monique Franklin

**** ***** *** **, ******* TX **606 214-***-**** *************@*****.***

Experience CUSTOMER SERVICE AGENT

[April 2010- Current ] [Teleperformance], [Abilene, TX]

. Guide customers through activation process.

. Aid with general questions regarding accounts.

. Set up personal preferences depending on customers wants

and needs.

Cashier/Stock Clerk

[February 2010- current] [PetSmart], [Abilene, TX]

. Stock shelves, clean store, do inventory.

. Itemize and total customer merchandise selection at

checkout counter, using cash register

. Answer customer questions about merchandise.

NPCS

[October 2008- February 2010] [PetSmart], [Mansfield, TX]

. Responsible for ensuring guest safety and comfort.

. Greeting guest.

. Make appointments, confirm appointments.

. Combined customer service with manual labor.

Sales Agent

[January 2010-April 2010] [Vector Marketing], [Arlington,

TX]

. Responsible for calling possible clients setting up product

demos.

. Showing product and taking orders, entering orders via

computer.

. Answer customer questions about all merchandise.

Education [Tarrant County College], [Arlington, TX]

[August 2008-May 2010]

. [In Progress]

.

Interests I am a people person, and have a great background in customer

service, and data entry as well. I have also taken many college

courses involving office procedures and equipment as well.

References References are available on request.

Contact this candidate