J EANE L LE BROOKS
**** ******** ******* **** **** Point, NC 27265 336-***-****
*.*.*****@*******.***
OBJECTIVE
To secure a permanent position with a growth oriented organization that encourages both
my personal and professional dev elopement.
SKILLS PROFILE
- Excellent typing, listening and communication skills.
- Ability to multi-task, prioritize and work in a fast paced environment.
- P roficient in Microsoft Office, Word Processing, Spreadsheets, Internet and Email.
E MPLOYMENT H ISTORY
C ustomer Service Representative, NCO
2003-2009
G reensboro, NC
- A nswered inbound inquiries/concerns in a t imely, pleasant and professional manner.
L egal Assistant, Office of the Attorney General
6/05-8/05
St. Thomas, U.S. Virgin Islands
- M ade and received calls.
-Scheduled appointments.
-Typed, faxed and/or mailed correspondence.
-Prepared motions and attended court hearings.
20
S witchboard Operator, Superior
01-2003
Court of the V I
St. Thomas, U.S. Virgin Islands
- A nswered multi-phone lines.
- Assisted with typing, copying and filing family court cases.
- T yped, faxed and/or mail correspondence.
20
N u rsing Secreta ry, Moses Cone
00-2001
H ospital
G reensboro, NC
- G reeted and assisted patients and/or visitors with general information.
- A nswered multi-phone lines.
- Verified patients have been queued in system.
- Notified nursing staff of any patients that haven’t been queued.
- Scheduled appointments.
- Paged and kept an accurate t ime log of all medical personnel times of attendance in ER.
199
M edical Office Assistant, Asthma &
8-2000
A llergy Care
St. Thomas, U.S. Virgin Islands
- G reeted and assisted patients.
- Copied and filed insurance claims.
- Scheduled medical appointments.
E DUCATION 1
998
D iploma, Saints Peter & Paul
St. Thomas, U.S. Virgin Islands
REFERENCES
Available upon request.