Manager High School

**** **** ****** ***** ***** Number 239-***-****

Lehigh Acres, Fl 33976 E-mail Address: ***********@*****.***

Maria E. Jimenez

Summary of

Qualifications: I present the ability to provide customers with satisfactory support through verbal and written communication. I possess a

strong work ethic and a self starter, I require little to no supervision. I also have the ability to manage my time appropriately, and insure

deadlines are meet with accuracy. I have experience of working with Microsoft programs and I’m able to type 35 wpm bilingual English/

Spanish.

Professional [ 2002-2005 ] [ Immokalee Multi-Cultural Multi-Purpose, CAA ] [ Immokalee, Fl ]

Experience [ Resource Coordinator ]

First of contact, [meet and greet all walk in clients screen incoming calls]. Assist Program Director distribute private

and government funds for low income families. Assess and interview qualified families for emergency (utility, rental,

referral, technical) assistance. Assist individuals interested in increasing employment potential by discussing attendance

to a career advancement course. Create Microsoft spread sheet to properly maintain and record client sensitive

information as well as to track progress. Assist program director with quarterly and annually reports. Travel and attend

work related training seminars.

Audit conducted by the Department of Community Affairs, (client files) produced 100% satisfactory results.

Professional [ 2005-2006 ] [ Southwest Florida College ] [ Ft. Myers, Fl ]

Experience [ Financial Service Coordinator ]

High volume of clerical responsibilities. Prepared and Maintained appointment schedule for the Financial Aid Officers.

Answer basic financial aid questions, assist students and parents complete Grant applications. Update college’s data

base to insure student status are accurate . Maintain accurate inventor for Financial Aid Department.

Applied for and granted the position as Financial Aid Officer.

Professional [ 2006-2007 ] [ South West Fl College ] [ Ft. Myers, Fl ]

Experience [ Financial Aid Officer ]

Conduct individual entrance interviews to inform potential students of their financial options. Assist enrolled student in

building a financial plan to aid in the cost of their financial responsibilities. Submit all students request for loans and

grants to the Department of Education for review. Maintain department shared spread sheet with up to date status

information for weekly department meeting. Review and interview students interested in the work study employment

program. Supervise work study students, submitted all documents required for pay roll. Conduct group exit interviews

for graduating students.]

Professional [ 2007-2010 ] [ Immokalee Multi-Cultural Multi-Purpose, CAA ] [ Immokalee, Fl ]

Experience [ Case Manager ]

First of contact, meet and greet all walk in clients and screen incoming calls. Handle client questions and concerns.

Assist Program Director in distributing private and government funds to low income families. Assess and interview

qualified families for emergency(utility, rental, referral, technical) assistance. (Assist individuals interested in increasing

employment potential by discussing attendance to a career advancement course) assistance. Create Microsoft spread

sheets to properly maintain and record client sensitive information as well as to track progress. Assist program director

with quarterly and annually reports. Monitor and console agency volunteers. Order and maintain an accurate inventory

of office supplies. Travel and attend work related training seminars.

Audit conducted by the Department of Community Affairs, (client files) produced 100% satisfactory results.

Education [ 2002] [ Immokalee High School ] [ Immokalee, Fl ]

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