Schuyler a madden

**** * ******** *** . *****, CA 95366

PHONE 209-***-****

abjlok@r.postjobfree.com

CONTACT

**** * ******** ***. *****, Ca 95366 209-***-**** 209-***-****

Experience

****-**** JC's RV's Inc. Livermore, CA

Warranty Administrator / Service Management

n Implement training procedures for employees - increasing profitability

n Develop and maintain Financial, Productivity, Efficiency and Forecast

reports and spreadsheets

n Manage multiple company sites and oversee daily operations of multiple

departments

n Build & maintain relationships within dealership and with manufacturers

and vendors - improving communications, moral & profitability

n Schedules / Trial Balances / General ledger maintenance / Journal entries

/ Month End / Collections / A/R / A/P / Payroll / Job costing / OSHA /

Compliance / IT / Software and Hardware management

n Parts Inventory / Purchasing / Shipping & Receiving / Invoicing

n Increased service department sales more than double and increased

warranty revenue from 25k monthly to 150k monthly while maintaining a

reject rate of 1.5% - more than 15 manufacturers

n Estimating / All Insurance Claims / All Extended Warranty Claims

n Oversee multiple manufacturer audits with no monetary loss

2000-2001 Central Valley Automotive Modesto, CA

Warranty Administrator

n Increased warranty sales by more than double

n Schedules / Trial Balances / Month End Closing / Collections

2000-1999 InsMark Inc. San Ramon, CA

Quality Assurance Analyst

n Responsible for testing existing and new financial insurance software

n Develop software test cases and procedures and spreadsheets

n Write test scripts to automate software testing and execute both manual

and automated software tests

n Analyze and document test results

n Work with developers and programmers to demonstrate issues

n Create, enter and verify software issue reports

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