Customer Service Training

Jason Michael Jacobsen

*** **** ***** ***** ****, Everett, WA 98203

425-***-**** *****.*.********@*****.***

Objective: To be a highly successful employee in the inventory management field.

Education:

A.A. Arts and Sciences

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Everett Community College

Employment:

WaMu / Chase

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Senior Teller

Duties included counting cash, performing high levels of face to face customer service, training

new and existing employees, as well as debiting and crediting general ledger accounts.

Nordstrom Direct

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Inventory Analyst

Duties included budgeting, strategic planning, purchasing and negotiation, maintaining a

balance between expenses vs. profits, item projection, point person for training new staff, and

maintaining excel based reporting.

Nordstrom

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Stock Support

Duties included organizing and maintaining an orderly backroom and working with different

team members to ensure a high quality customer experience.

Awards and Recognition:

January 2005 Nordstrom All Star Award recipient

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Skills:

Proficient in Microsoft Office Suite

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Excellent communication skills

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Training

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Strategic Planning and budgeting

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References:

Available upon request

Contact this candidate