Manager Customer Service

*** ***** *****

Cedar Hill, Texas ***** Phone 972-***-****

Fax 972-***-****

E-mail ******.**********@*****.*** Kelvin J. Campbell

Summary Highly experienced management professional offering

expertise in transportation operations and medical

equipment warehouse management. Hazardous Materials

and Forklift Certifications.

Professional 2000-2010 Caribbean Transportation Grapevine, Texas

experience

Nights Operational Manager

Review packaging for all cargo freight products;

ensure product integrity under varying shipping

conditions including domestic and international

freight.

Supervise product support team. Carry out

supervisory/manager responsibilities in accordance

with the organization's policies and applicable

laws.

Manage operational functions such as interviewing,

planning, directing work, addressing complaints and

problem resolution.

1998-2000 Sunrise Medical

Dallas, Texas

Warehouse Manager

Coordinated and supervised activities to process

medical equipment for customer orders.

Implemented procedures and provided guidance to

support staff.

Maintained effective customer relations.

Resolved customer service problems including

escalated calls on an as needed basis.

Trained new hires on product knowledge and order

entry.

1994-1997 Ken's A/C Air

Dallas, Texas

A/C Technician

Inspected, adjusted, repaired, replaced, and

performed preventative maintenance of cooling,

air-conditioning, and ventilating equipment and

controls.

Replaced sub-assembly units in small and large

ventilating and cooling systems.

Maintained operating logs and related records.

Responded to calls for emergency repair service.

Education 1992-1994 El Centro Middle College Dallas, Texas

Graduated/Diploma

2006-2007 Lincoln Technical

Institution Grand Prairie, Texas

Computer Skills AS400, 10 key by touch/sight, type 35wpm, Microsoft

Word, Excel, Windows 95 and higher, Fed Ex system.

Licenses/Certifi Possession of a valid driver's license authorizing

cates operation of a motor vehicle. Fork Lift

Certificate, Hazardous Materials/Good Certificate

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