MARIA I. DIAZ
Miami, Florida 33183
******@*********.***
SUMMARY OF RELATED SKILLS AND QUALIFICATIONS
. An accomplished bilingual Human Resources Specialist in employee
relations, benefits administration, labor law, unemployment claims, and
Employee Recruiting/Interviewing.
. Experienced in recruiting, turnover management, hiring process and
personnel development.
. Knowledge of overall office expenses and planning, strong interpersonal
and organizational skills, with knowledge of Microsoft Office
applications including Word, Excel, and ADP and Paychex H.R. systems.
. Strong ability to read and understand information and ideas presented in
writing and to apply general rules to specific problems to produce
effective and sensible solutions.
PROFESSIONAL EXPERIECE
Home Equity Mortgage Corporation, Miami, FL February 2006 - March 2010
Human Resources Generalist
Accountable for the administration of employee relations, including
employee counseling, policies, and employee orientation.
. Interpreted and evaluated existing policies and procedures.
. Developed and presented recommendations for change.
. Implemented and administrated companies benefit program and employee
health, life, 401K and dental.
. Answered benefit questions for managers and employees, as well as assist
with problem solving.
. Acted as a liaison between employees and insurance carriers to resolve
problems and clarify benefits.
. Assisted with annual benefit renewals, including benefit procedures.
. Completed the activities of the employment functions to include the
recruiting, screening and interviewing of exempt and non-exempt
personnel; verifying I-9 forms, making recommendations on hiring
decisions on starting salaries and overseeing all termination activities.
. Processed all salary increases as well as maintain all proper and
necessary documents in personnel file. Handled information in a
confidential manner.
Gulf Bank, Miami, FL December 1999 - December 2005
Human Resources Supervisor
In charge of the Human Resources functions including, overseeing payroll
(Oasis Outsourcing and Paychex).
. Updated all job descriptions, salary scales and Performance Evaluations
for staff.
. Guided employees and management in the interpretation and application of
Human Resources and Employee Relations' policy and procedures, protocols
and guidelines.
. Worked with department managers in writing and placing job vacancy ads.
. Handled all information in a confidential manner. Review resumes,
interview candidates, drug testing, and assists with hiring new employees
in a timely manner.
. Ensured all vacation, sick time and personal days off, were accurately
taken.
. Conducted exit interviews with employees leaving the company and
notifying necessary health/insurance providers.
. Ensured all documentation for any Workers Compensation claim and long
term disability are complete.
MARIA I. DIAZ PAGE 2
Miami Dade Home Health Agency/United Health Care of FL, Miami, FL August
1990 -October 1999
Human Resources Generalist
. Recruited non-exempt, administrative, professional, technical, and mid
Management level positions.
. Handled benefits administration including Cobra, FMLA and including but
not restricted to Workers Compensation.
. Participated in the investigating and documenting of employee relation
issues between management and employees.
. Resolved questions and issues related to salary and benefits. Supervised
the initial and ongoing credentialing of the home health personnel.
. Conducted new employee orientations and safety training programs,
ensuring all necessary forms and documents are complete.
. Coordinated employee performance and appraisal programs as well as
related human resources records system.
. Handled all company employee functions.
EDUCATION
Bachelors Degree / B.A. in Sociology, Florida International University,
Miami, Florida
Associates Degree / AA in Pre-Law and Business Administration Miami Dade
Community College, Miami, Florida
Human Resources Management Certified, 1995