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16 Honeyman Drive, Succasunna, NJ 07876
SUMMARY: Seasoned professional with over twenty-five years of IT
experience in business analysis, project management, training efforts and
leadership positions. A strong early background in network
administration complemented subsequent roles spent in assessing,
documenting, managing and delivering of multiple simultaneous projects
totaling millions of dollars. Significant areas of expertise include
collaboration solutions, document and records management, and full software
development life cycle support.
PROVEN ABILITIES AND RESULTS
Business Analysis
. Documented business requirements through interviews and workshops and
performed a solution gap analysis leading to the successful project
delivery of a complete Human Resource Records digitization project.
. Developed a taxonomy strategy for a Microsoft SharePoint based
Intranet through feedback from core business leaders.
. Translated multiple collaboration challenges into effective tools
allowing better interaction within corporate teams.
. Produced effort estimations to reliably predict proper resource
allocation.
. Spearheaded software application client interactions and analysis for
a Legal Document Management system.
. Collaborated closely with technical teams through the entire SDLC
process including the development of use case scenarios and UAT
scripts for various software application enhancement projects.
Project Management
. Maintained budgetary constraints and project oversight of multiple
simultaneous document management IT projects worth over a million
dollars.
. Researched and presided over selection of third party vendors to
supplement in-house application and software development efforts.
. Provided primary support and guidance regarding contract
negotiations, required schedules and deliverables.
. Coordinated and collaborated with business end users, application
development teams, and network infrastructure teams to ensure
activities were completed in accordance within project plan timelines.
. Prepared vision statements, executive overviews and cost analyses on
technology proposals for upper management review and approval.
Training
. Provided various types of learning experiences for rollouts of
technical solutions including PowerPoint presentations, live classroom
training, and creation of instructional documents for IT staff and
employees.
. Instituted a first generation corporate media repository system and
development of in-house training videos.
. Organized and led a fact finding committee over a two year period to
investigate and recommend alternatives for a corporate learning
management system.
. Researched and procured a web and video conferencing systems that
became an integral business training tool.
Leadership
. Directed a group tasked with researching and implementing new
solutions to enable a growing, international company to collaborate
more efficiently with internal and external partners.
. Negotiated pricing, RFP proposals, and contract terms with third party
vendors including a half million dollar maintenance contract with
Microsoft.
. Balanced successful delivery of projects and solutions with
responsibilities for addressing business unit issues and challenges.
. Established cohesive teams by hiring, monitoring and mentoring of
direct reports.
KEY PROJECTS AND ACCOMPLISHMENTS
. Microsoft SharePoint Intranet - Designed and implemented two separate
environments based on core business feedback and response to corporate
challenges.
. Human Resources Records Digitization - Developed a system to
successfully convert and index 4000 employee record files into a
secure, easily searchable system.
. Agile Development Projects - Oversaw the development cycle of various
implementations ensuring that projected solutions stayed within budget
and met promised timelines. Interfaced between technical teams, third
party support vendors and business users to resolve clarity issues
during analysis and development phases
o Conversion from a manual to an electronic Capital Expenditure
Request system
o Clarification of searchable characteristics and digitization of
Legal Document records
. Internet Website Revamp and Related Technology - Conducted workshops
to elicit business objectives for a revamp of the corporate website
and a replacement for the content management system based on the
Corporate Communications Department's specifications.
. Electronic Corporate Bulletin Board - Devised a revolving presentation
solution for an internal employee corporate communications system,
specified hardware and supervised solution installations at all
facility locations.
PROFESSIONAL EXPERIENCE
NEMAR Business Service, LLC, Succasunna, NJ - Owner/Independent Consultant
June 2010 - Present
July 2010 - Present Business Analyst - Global cable company,
New York, NY
Covanta Energy Corporation, Fairfield, NJ
July 1997-June
2010
2009 to June 2010 Business Analyst
2006 to 2009 Manager/Director of Collaboration
Solutions
2003-2006 Manager, Network
Services
1997 - 2003 Network Administrator
Shaw Data Services, Fairfield, NJ (a SunGard Corporation) Network
Admin Supervisor February 1984 - July, 1997
Professional Affiliations
[pic]Secretary of NJ IIBA Chapter
Education
BA, English, Herbert H. Lehman College - Minor in secondary education
References available upon request. (Linked In:
http://www.linkedin.com/pub/marcia-kasper/1/935/29b)