Customer Service Sales
Resume:
El Paso, TX. *****
***************@*****.***
Veronica Brown CPC-A, CBCS
OBJECTIVE
Seeking a position as Billing and Coder Specialist which will allow me
to use my skills and abilities in Health Information Technology in the
Allied Field.
EDUCATION
Western Technical College, El Paso, Texas 2010
Health Information Technology
Universidad Autonoma de, Cd. Juarez
English Language Studies 2 year Certificate
Instituto America England, Cd. Juarez,
Computer Analyst 2 year Certificate
CERTIFICATIONS
Certified Professional Coder (CPC-A)
Certified Billing and Coding Specialist (CBCS)
Certification of Completion in Health Information Technology.
AREAS OF SKILL
CPT-4, ICD-9, HCPCS Books
Health and Dental Insurance Claims Processing (CMS-1500 & UB-92/04)
Medical Manager (medical practice management and Electronic Claim
Submission.)
Ability to use efficiency a Medical Dictionary, Physician Desk Reference
and Merck Manual.
10 Key Calculator
Proficient with Microsoft Word, Power Point, Excel, SAM, 3M coder.
PROFESSIONAL EXPERIENCE
PROJECT VIDA 4875 Maxwell El
Paso, Texas
Greeting patient, pulling out files, audit files, answer phone calls,
help to set up a health convention, do a new flyers for different
activities.
100 hrs. Feb 08 2010 - Mar 03 2010
Page 2
Languages
English - Spanish
PROFESSIONAL EXPERIENCE
SALES ASSOCIATE
June 2007-Dec 2008
MERVYNS El
Paso, Texas
Provided sales and customer service support for fast-paced, customer
oriented retail environment; assisted customers with purchases,
merchandising, pricing, stocking, setting up displays, and cashiering
duties; extensive customer service duties.
SALES ASSOCIATE
Oct 2005- Dec 2005
JC PENNEY
El Paso, Texas
Customer oriented retail environment, stocking, setting up displays and
cashiering duties.
DATA CENTER TECHNICIAN
Aug 1996-Oct 2003
ACS-BPS de Mexico
Cd. Juarez, Mexico
Performed data entry, data transmission, and monitored systems; reset
systems when down; extensive customer service duties; utilized Novel,
Tartan, Window NT, Word, Excel, and PowerPoint.
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