Customer Service Quality Control

Donald A. Hufford

**** ******* ***** *****, ** 95376

209-***-**** (H) abjle6@r.postjobfree.com 510-***-**** (C)

OBJECTIVE:

Obtain a position utilizing my skills and experience in the Transportation Industry.

QUALIFICATIONS:

Class A certified (both doubles and triple trailers).

Over 30 years of driving experience with extensive knowledge of building materials and

concrete products.

Strong commitment to customer service with the ability to communicate effectively with internal

personnel and customers.

Equally effective working in self-managed projects as well as a team player, with proven

ability to analyze and problem solve.

Attention to detail, with focus on meeting deadlines, while maintaining high-quality results.

EXPERIENCE:

Central PreCast – Milpitas CA – 2001 – Dec 2008 (formally Hanson Concrete Products 1994-2001)

Borchers Brothers – Dublin CA – 1977 - 1994

TRANSPORTATION, EQUIPMENT and MATERIAL SPECIALIST

18 years of experience driving truck and trailer, 40ꞌ flat rack, end-dump, transfer-dump, along with

towable and piggyback forklifts.

14 years of experience working/driving Boom trucks.

Certified in operating forklifts (electric, gas, propane and diesel) up to 20,000lbs capacity.

Knowledge of DOT requirements regarding both weight and safety specifications.

Certified in Smith Driving Techniques.

Extensive experience with operation of pay-loader, back-hoe, and front-end loaders.

Expansive knowledge of Bay Area (S.F., San Jose, Monterey, San Benito) and Central Valley (Redding,

Sacramento, San Joaquin, Sierra Foothills, etc.) routes.

Vast knowledge of building materials (brick, stucco, cement, sand, stone and rock).

Professional repour with both internal and external customers.

Maintain delivery documentation and provide written acceptance of materials to dispatcher on a daily

basis.

Record and maintain equipment operation log on a daily basis. Notify dispatch of none routine service

requirements.

ACCOMPLISHMENTS:

Consistently meet strict cycle time goals.

Received compensation regarding safety incentive.

Trained employees as required regarding company rules and regulations.

Participated in monthly safety meetings; as well as key contributor of input regarding Quality Control of

production manufacturing and shipment of products.

Managed yard on an “as needed” basis.

REFERENCES:

Available upon request, along with company reference letter.

Contact this candidate