Customer Service High School

Location:

Posted:

October 12, 2010

Diego Zambrano

*****.***********@*****.***

Objective

An entry-level position for Swissport Ramp Agent

Education

. Miami Dade College Miami, FL

Degree: Associates in Arts expected Spring 2011 Overall GPA:

3.66

Major: Biology Minor: Physician Assistant

. John A. Ferguson Sr. High School Miami, FL

Degree: High School Diploma June 2009 Overall GPA: 3.3

Grade: 9-12 Academy completed: ITT

Skills

Computer System: Windows 95-XP, Mac OS.9x, Scanner, Copy

machines, and Fax

Computer Software: Microsoft word, Microsoft Power Point,

Microsoft Excel, Microsoft Access, Macromedia Flash, Adobe and

Macromedia Fireworks, Adobe Photoshop, and Maya 7.

Language: English - Read, write and speak fluently

Spanish - Read, write, and speak fluently

Experience

Publix Customer service: September 2009 - April 2010. My major goal

was to provide great customer service at all times to achieve Publix

Supermarkets goals. Major duties on the job were to operate the cash

assist them with carry out service

Activities

Varsity High School baseball: Felix Varela and John A. Ferguson.

Team Captain: 2007-2008

College Baseball: Miami Dade College

References

. Name: Ana Mayorga Job Title: Spy Care Medical Billing

Office

. Name: Harold Baquedano Job Title: Publix Grocery Team leader

. Name: Martha Moreno Job Title: Costco Wholesale