________________________________________KERRI J.
MILLER_______________________________________
**** ******** ***, ****** *******, CA 95610 916-***-****
*************@*******.***
Strengths: team player, teachable, organized, problem
solver, detail oriented,
ability to multi task,
hard working.
Office Manager
2009- Present
Miller Enterprises Inc., Citrus Heights CA
As the Office Manager, it is imperative to keep everything in tip-
top shape, when balancing numerous tasks at hand.
. Oversee finances, payroll, schedules, and job timelines.
. Follow up with all Estimators to ensure that all bids are
submitted in a timely manner.
. Comply with Local, State, and Federal laws regarding the CA
Corporation guidelines for Tax purposes.
Assistant Trustee's Sale Officer
2007 - 2009
Foreclosure link, Inc., Fair Oaks, CA
Ensure that the foreclosure process follows mandatory government
guidelines.
. Prepared documents for CA and NV foreclosures
. Saw that the foreclosure process followed procedures set by
the state in which the sale takes place
. Converse with title companies making sure that all
documents match.
Escrow Coordinator/Assistant Office Manager
The Branch Closed in 2006
Coldwell Banker, Natomas, CA
The lone Branch Escrow Coordinator: Collaboratively working with 100+
agents to make the closing process flow smoothly.
. Processed the real estate transactions of each transaction
in the office.
. Communicated with numerous agents, title companies,
inspectors, etc...on a daily basis.
. Dealt with various departments, pin-pointing each document
for a clean documentation process.
Operations Analyst
2004-2006
Countrywide Home Loans, Simi Valley, CA
Foreclosure Department: Working in Bookloss to minimize the sum
loss of VA Home Loans, FHA Loans.
. Analyze four different departments' work regarding the VA,
remic, and third party loans.
. Following VA guidelines I reviewed records for nine
different states, including those for HUD principles.
. Analyze FHA loans in fifty states using government
guidelines for HUD.
Claims Adjuster Assistant
2003-2004
Balboa Insurance Group and Balboa Life & Casualty, Simi Valley,
CA
Assisted the Adjuster in setting up all auto claims.
. Sent out numerous form letters regarding repossession
claims or borrower claims.
. Contacted borrower to discuss the parameters of their
policy.
Service Specialist
2001-2003
Auto Club of Southern California, Simi Valley, CA
The Service Specialist acts as the liaison between the local AAA office and
local DMV office.
. Managed membership services (enrollment, additions, and upgrades).
. Personally planned travel arrangements for clients.
Education: Bachelor of Science, Physical Education, 1993 Biola
University, La Mirada, CA
Technical Skills: MS Office, QuickBooks, Lotus Notes, Outlook, CCS
tracking system, Siebel, AS400, Goldmine, Crest, Metro
List, FPS, Internet booking and research, DPCC Point-of-
Service System