Project Manager Management

Christopher M. Allen

Objective

To obtain a challenging position in a competitive environment that will

enable me to leverage my communication, leadership and organizational

skills to improve and support a company's existing, new and future business

functions.

Employment

FICO, New York, NY

August 2005 - October 2010

Consultant - Project Manager /Business Analyst

Managed projects from inception to delivery including project scheduling

and resource allocation

Assessed, organized, developed and led the knowledge transfer and training

to the client

Managed all areas of budgeting, cost analysis, and reporting for assigned

projects

Created /implemented educational curriculums based on client needs and

business functions

Leveraged agile methodology and SDLC to throughout project lifecycle

Gathered / analyze clients requirement to ensure that the implementation

/design of deliverables exceeded clients needs

Implemented solution systems that support critical business / financial

services and processes

Proposed solutions that will provide customized workflows, case management

and business rules management to ensure that the business process that has

been defined can be executed efficiently and cost efficiently

Created functional and technical /non-technical end-user documentation as

well as Business Requirement documents.

Led teams that implement and deploy custom developed and packaged solutions

Led the planning and execution of system integration testing and user

acceptance testing

CMI Marketing Inc., New York, NY

December 2004 - August 2005

Operations Analyst - Technical Support Department

Proactively identified potential problems and made recommendations

regarding solutions

Provide expert and creative solutions to user problems to ensure user

satisfaction and productivity

Research, resolve, and respond to issues communicated by client and /or

team

Managed project for the creation and development of the Information

Technology Desktop Support ticket tool

Created and supported new and existing user accounts using Microsoft Active

Directory

Responsible for network connectivity which ensured business continuity

1199 National Benefit Fund, New York, NY

April 2003 - December 2004

Analyst

Created and maintained documentation for cost of services rendered by

hospitals and lawyers

Researched and proposed new methods of how to operate more effectively on a

day to day basis

Internships

Motorola Corporation, Austin, TX

June 2001- August 2001

Desktop Support Technician - Semi-Conductor Product Unit

Tested and implemented Ghost Image Pro to assist in the reimaging of

company computers

Assisted in the upgrade and conversion to the email package Microsoft

Outlook which resulted in cost savings and productivity

JP Morgan Chase, New Hyde Park, NY

May 2000- August 2000

Helpdesk Technician - Service Delivery Management

Assisted the field technicians in the tri-state area in resolving issues

across all branches

Leveraged tracking and software programs to resolve issues facing

automatic-teller machine user

Xerox Corporation, Rochester, NY

June 1999- May 2000

Information Manager - Global Purchasing

Collected and analyzed Xerox's software purchases for a three-year period,

which enabled the company to negotiate better contracts with the vendors

for the future.

Created a central data repository using Microsoft Access. The database

allowed team members to access important financial information about

existing contracts, vendor information, and past internal operations of the

company with vendors. This created a more user-friendly customer

relationship management tool.

Education

Rochester Institute of Technology, Rochester, NY

Bachelor of Science in Business Administration, 2002

Degree: Management Information Systems. Minor: Sociology.

Computer Experience

Certificate: E-Business, A+ Certification, Network + Certification

Operation Systems: Windows 98-Windows 7, NT, VAX, and UNIX

Servers: Microsoft Exchange, Windows 2003, Active Directory

Hardware: IBM PC-Compatibles, Macintosh

Software: Microsoft Suite, MS Project Adobe, Mercury Quality Center,

Documentum, Blaze, Web Publisher

Programming Languages: Visual Basic, C++, COBOL, HTML, SQL, XML, XSL, Java

Activities & Interest

. President Of Alpha Phi Alpha Fraternity Inc. Mu Sigma Chapter (2001-2002)

. President of Society of African American Business Students (1999-2002)

. Member of College of Business Executive Board (1999-2001)

. Member of National Society of Black Engineers (2000-2002)

. RIT Basketball (1997-2002)

Address: 837 Washington Ave, Apt 5-O, Bronx, NY 10451

(mobile) 516-***-**** (home) 347-***-****

Email: ***********.*.*******@*****.***

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