ANTONIO PONCE
TAMPA, FL ****5
Objective: To obtain a challenging position in which I can utilize my
experience and skills with the growth of the company.
PROFESSIONAL SKILLS
Organization Skills Customer Relations Skills Ms Excel
Communication Skills Computer Skills Ms Word
Bilingual Skills Windows 95/98/00 Data Entry
EMPLOYMENT HISTORY
FrankCrum Staffing: ( Data Entry ) Worked as a Data Entry Operator, keying
information from customers, such as orders, surveys, and check information.
Did also checks amts, and check verification. Helped as I was needed.
Tampa, FL
09/08-08/09
Medco: ( Data Entry ) Keyed information from orders in this Mail in
Pharmacy, pertinent data as far as personal information and methods of
payment. Needed accuracy and speed. Keyed delicate personal information.
Tampa, FL 10/07-06/08
Chase: ( CSR/Bilingual ) Received calls from customers regarding their
Debit/EBT accounts and related questions. Also customers could order new
cards when lost or stolen. Answered also general customers questions.
Tampa, FL 07/06-
07/07
FACS Group,Inc: (CSR/Bilingual) Received calls from customers related to
their accounts at Macy's and Bloomingdale's(CreditCards). Questions ranged
from fees and replacing of cards. Answered also general customers
questions.
Clearwater, FL
06/05-06/06
First Health: (CSR/Data Entry): Received calls from customers related to
their Insurance. Also keyed information from Insurance Forms into
Computer. All information needed to be entered with accuracy and speed.
Tampa, FL 08/03-05/05
CHARACTER WORK
Dependable
Flexible
Reliable Dedicated
Loyal Trustworthy
EDUCATION
Hillsborough Community College Tampa, FL 1990-1992
Adult Education Center (GED) Tampa, FL 1988