Customer Service Representative
Resume:
Holly Stewart
Hernando, MS *****
EXPERIENCE
Cardiology Associates June 2004 to April 2007
FRONT DESK
Answered incoming telephone calls, scheduled appointments, checked in patients, checked
out patients, assembled charts for new patients, and filed charts. Responsible for taking
payments, closing out credit card machine and making sure payments and settlements were
given to billing office. Responsible for sorting the mail and distributing the mail to all the
doctors. Shared the responsibilities of scheduling tests and getting pre-certifications when
needed.
Ortho Memphis May 2002 to June 2003
APPOINTMENT SECRETARY
Assist patients with scheduling appointments with eight doctors, daily clerical duties and
assist with workman’s compensation cases.
Lincare, Inc. March 1998 to May 2001
CUSTOMER SERVICE REPRESENTATIVE
Answered twelve incoming telephone lines, filing, process all orders for oxygen equipment
and medical devices. Responsible for inventory of oxygen equipment, processed all
documentation from deliveries and performed batch reconciliation for accounting
department. Responsible for major hospital contract. Worked with Medicare, Medicaid, as
well as, private insurance companies.
Sunstar Acceptance Corporation December 1995 to October 1997
CUSTOMER SERVICE REPRESENTATIVE MANAGER/COLLECTOR
Supervised three customer service representatives. Responsible for accounts payables,
accounts receivables, monthly financial reports, reviewed loan applications and verified
loan contracts, and collected on past due accounts.
Holly Stewart
3545 Jaybird Rd
Hernando, MS 38632
Wallace Construction October 1994 to February 1995
RECEPTIONIST
Answered incoming telephone lines, filing, typed invoices and proposals.
Lincare, Inc. April 1990 to October 1994
CUSTOMER SERVICE REPRESENTATIVE
Answered twelve incoming telephone lines, filing, took orders for oxygen and
medical equipment, processed all paperwork, handled St. Francis Hospital contract.
Worked with Medicare, Medicaid, and private insurance companies.
EDUCATION
High School – Graduated from Elliston Baptist Academy in 1988. Member of
National Honor Society.
College – Attended State Technical Institute
REFRENCES
Lee Cole
Olive Branch, MS 38654
Pam Forsythe
Cardiology Associates
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