Customer Service Sales
Resume:
Richard J. Seiler, Jr.
Apartment #101
Riverview, FL 33578
***************@*******.***
___________________________________________________________________________________________________________________________________________________
OBJECTIVE
To acquire a position that utilizes my experience in management and customer service.
SUMMARY
A dependable, hard working, team player with an optimistic work ethic. Determined to succeed.
EDUCATION
Bachelor of Arts in Communication/Journalism, January 2000
St. John Fisher College, Rochester, NY
EMPLOYMENT
MERCHANDISER / SALES REPRESENTATIVE
2001 2004
Handleman Company, Rochester, NY
Provided merchandising service for up to 12 locations.
Set plan o grams monthly according to company’s direction.
Interacted with retail associates and managers to ensure optimal product locations.
Collected and reported data daily to management.
Ordered additional product weekly that was not being automatically replenished.
Performed inventory every week to return product that was not selling.
Analyzed the buying habits of consumers to increase sales potential.
Organized product to create a convenient shopping experience for consumers.
Trained and managed merchandisers on their roles and responsibilities.
STORE MANAGER
Papa John’s Pizza, Webster, NY 1998 2000
Promoted to management within 9 months of employment.
Created and implemented a strategy to increase store sales.
Trained and managed a highly rated staff of 17 employees.
ASSISTANT MANAGER
Spec’s Music, Lakeland, FL 2004 2005
Increased sales through product knowledge and friendly customer service.
Communicated with members of upper management on a daily basis.
Supervised a staff of up to 7 associates.
MATH TEACHER
Sleepy Hill Middle School, Lakeland, FL 2005 – 2008
2008 –2010
Community House Middle School, Charlotte, NC
2010
Madison Middle School, Tampa, FL
Managed approximately 500 students.
Motivated students by offering a variety of incentives.
Encouraged students to find solutions to their problems.
Communicated with parents and provided feedback to their concerns with 24 hours.
96% of my students passed their state standardized test last year.
HIGHLIGHTS
12 years experience in customer service.
8 years experience in management and teaching combined.
Contact this candidate