Sales Analyst

Profile:

With over ten years of diverse work experience I have developed excellent

communication, organizational, writing and research skills. In addition to

being a highly-motivated and dynamic individual, I am customer-focused and

performance-driven. Currently, I am in search of a challenging position

that will allow me to further develop and expand my expertise and skill

set.

Education:

. A.S. in General Studies, Cum Laude (2004), Northern Virginia Community

College

. Microsoft Office Specialist Diploma (1997), MTI College of Business &

Technology

Certifications and Awards:

. Secret Clearance, DSS

. Microsoft Access 2000 Advanced Certification (2003), Knowlogy

. Sales & Marketing Bootcamp (2000), MicroStrategy, Inc.

Professional Experience:

May 2006 - August 2009, VISTA Technology Services, Inc.

Military Data Analyst

. Managed the Army Criteria Tracking System (ACTS) on behalf of the U.S.

Army Office of the Assistant Chief of Staff for Installation

Management (OACSIM).

. Identified new reference documents and tracked existing facility

design standards and space planning criteria for Army facilities.

. Administered and updated the ACTS database. A database which contained

records for more than 950 Army Real Property Category Codes and 150

reference criteria sources.

. Conducted ACTS website testing to include html code testing to ensure

that the website functioned properly.

. Created a template for a revamped ACTS website. Ideas for the improved

website included additional search options, drill-down functionality

and improved reporting capability.

. Coordinated with the Real Property Planning and Analysis System

(RPLANS) and the Facility Planning System (FPS) teams to incorporate

algorithms and calculation methodology data from each into ACTS.

. Assisted in the testing process for RPLANS and FPS to ensure that the

data is being processed, calculated and displayed properly during the

system update process.

. Created, maintained and updated the Real Property Document Electronic

Library to serve as the sole repository of reference criteria

documentation for ACTS, RPLANS and FPS.

. Provided customer support to include responding to customer questions

and inquiries regarding functional and technical issues associated

with ACTS.

. Developed customer satisfaction surveys.

. Conducted training conferences with new personnel to familiarize them

with the ACTS website and its data sources.

. Prepared presentations for System In-Progress Review meetings with

OACSIM.

August 2001 - April 2006, CALIBRE

Army Service-Based Costing Analyst

. Served as an Analyst for the Headquarters Department of the Army

program called Army Service-Based Costing (SBC). The Army SBC Program

tracks and measures base operations support service costs for Army,

Army Reserve and Army Reserve National Guard installations worldwide.

. Processed special data compilation requests, resolve customer support

issues, answer inquiries from the field, and performs quality

assurance/quality control (QA/QC) validations using Microsoft Access.

. Contributed in the development of the annual Army SBC Implementing

Instructions and other policy and procedural guidance.

. Aided in the data collection, reporting and analysis of cost,

manpower, pacing (outputs) measures, and other related data.

. Created innovative and web-based curriculum to instruct individual

students and classes of 35+ students using Microsoft PowerPoint.

. Served as a facilitator or assistant instructor for meetings,

conferences, and training events.

. Developed functional and technical methods to improve the efficiency,

effectiveness and utility of the Army SBC Program.

. Active member of the American Society of Military Comptrollers (ASMC)

Activity-Based Costing Analyst

. Served as an Analyst for the Activity-Based Costing and Management

(ABC/M) army-wide Training Implementation Program. Functioned as the

principal point of contact and liaison to U.S. Army installations

worldwide and as such was afforded the opportunity to work with a

cross-section of military personnel.

. Responsible for weekly communication with our client, the Deputy

Assistant Secretary of the Army for Cost & Economics (DASA-CE), to

provide them with training calendars and schedule guides, weekly

training reports, and periodic status updates pursuant to the latest

training requests and engagements.

. Managed purchases with outside vendors to include researching and

selecting more cost-efficient companies while maintaining the current

level and quality of outsourced work.

. Recruited and trained summer intern who worked under my direct

guidance and supervision. Assigned the intern daily workload and

tracked his progress.

. Developed and updated class materials, presentations, schedules and

course descriptions to ensure that only the latest, most up-to-date

information was provided to the field.

. Provided the client with suggestions, edits and creative tips to

increase traffic and interest on their government internet website.

. Oversaw preparations for a large volume of training engagements to

frequent communications with Army installation and Installation

Management Agency (IMA) point of contacts.

. Leveraged extensive customer-oriented background to create an

environment where students and POCs felt comfortable approaching me

with questions, issues, ideas or suggestions, all of which increased

the value of our training efforts.

. Assisted numerous Project Managers with contract proposal efforts,

report generation, and presentation development activities.

January 2001 - August 2001, Invertix Corporation

Sales and Proposal Coordinator

. Interpreted and communicated the requirements of incoming Requests for

Proposal and Requests for Information to Sales and Marketing Directors

and Vice Presidents.

. Coordinated corporate work efforts among the Engineering, Software

Development and Graphic Design teams.

. Developed project timelines and distributed workload to the

appropriate teams.

. Assisted in the final phases of proposal production and ensured timely

delivery of corporate responses.

. Performed research and market analysis of partner alliances, and

competitive consumer and market trends worldwide.

. Worked alongside the Marketing Director to create press releases and

corporate marketing material.

. Developed strategies to improve tradeshow performance, promotional

materials, and budget management.

February 2000 - October 2000, MicroStrategy Incorporated

Education Analyst

. As an Education Analyst for the National Business Development Program

I created direct mail campaigns and internal/external promotions for

pre-sales education classes in the United States and Canada.

. Established marketing prospects and statement of qualifications for

education courses.

. Designed customer satisfaction surveys and performed statistical

analysis on sales performance data.

. Evaluated class curriculum and recommended changes to increase product-

positioning sales.

. Trained our sales force on customer relationship management and

techniques for leveraging classes to prospects.

References Available Upon Request

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