Customer Service Quality Control

T imothy M. Brennan

612-***-****

abjkqa@r.postjobfree.com

Professional Experience

Eniva Corporation, Production & Compounding Manager

****-****

• Project management from concept to product launch. Flow chart outlines project details:

• Decreased compounding staff by 50%, while increasing the number of products by 30%.

• Implementation of new MRP system to allow for higher efficiency in pricing, sourcing, scheduling

and ultimately meeting organizational needs.

• Supervised production of more than 100 nut raceutical supplements.

• Successfully met deadlines on a daily basis in a high intensity and stressful environment.

• Mentored and supervised staff to meet goals and objectives of the company, within the parameters

of budget requirements.

• Independently managed and controlled raw materials and supplies inventory.

• Managed Production schedule, along with raw material sourcing.

• Research and Development of formulation prototypes and pilot batches.

• Built and maintained relationships with vendors to manage controlled pricing and reduce

overhead.

• Developed Standard Operating Procedures (SOP) to meet FDA, OSHA, and USDA regulations.

I mplemented and t rained staff to follow SOPS.

E niva Corporation, Production Chemist 2002-

2005

• Promotion to Production & Compounding Manger position.

• Calibration & Validation of equipment.

• Microbiological Testing to determine product safety and procedural effectiveness.

• Development of data spreadsheets, production f low charts, and word documents to manage

i nventory and procedures for optimal fabrication of products.

C hemRex, I nc. Quality Control Technician 2001–

2002

• Product testing and Quality Control.

• Tested products, following ASTM methods to ensure products met specification set by the company.

• Collaborated with technical support and customer service to meet customers’ needs.

E ducation

• Bemidji State University, Bachelor of Ar ts in Biology 2007-

2009

• Istaca Community College, Associated Arts Degree 2005-

2006

Professional Skills & Certification

•

• Computer Skills: Proficient in M icrosoft • Instron certified

•

E xcel, Outlook, Word and PowerPoint. Excel Certified

• •

Supervisor Training – Employer’s Safety and Hazardous Materials t raining

•

Association ASTM member

• APICS Member

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