Customer Service Assistant

*** ***** *** **, ******, GA ***** 678-***-**** ********@*****.***

Amy Elaine H icks

Object ive To obtain a challenging position utilizing my office experience while

ensuring the satisfaction of the staff and customer.

Emp loymen t Mon roe Wal ton Coun ty L ib ra r y

M on roe, GA

H is to ry

October 07 Current Library Associate/Children’s Coordinator

• Responsible for checking patron’s materials in and out.

• Ensuring the satisfaction of the patron.

• Kept all current statistics of patron activity.

• Making and answering calls dealing with customer service.

• Organizing and overseeing children programs and crafts.

• Organizing and shelving books.

Col lege P ro Landscaping

A t hens, GA

March 07 August 07 Office Assistant/Bookkeeper

• Responsible for all incoming and outgoing invoices.

• Kept t rack of all employee hours and did bi-weekly payroll.

• Used Microsoft Excel to maintain current records of customer

accounts.

• Printed and mailed monthly invoices to customers.

• Answering all incoming calls and ensuring customer satisfaction.

Universal Rundle

M onroe, GA

162 Ridge Way Dr, Monroe, GA 30655 678-***-**** ********@*****.***

Amy Elaine H icks

April 04 February 06 Accounts Payable/Payroll Assistant

• Responsible for daily t racking of employee hours.

• Kept records of all employee’s vacations and sick days.

• Stuffed and handed out all employee and salary checks weekly.

• Responsible for file maintenance and customer satisfaction.

• Answering and t ransfer ring all incoming calls.

• Writing checks for incoming invoices.

• Kept t rack of bill payment through computer software.

Educat ion Athens Technical College,

Associate of

Graduated June

Applied Science

Athens, GA 2010

Degree in

R adiography

H igh School Diploma Monroe Area High School Graduated

M ay 2005

Monroe, GA

Professiona l

Registered Radiologic Technologist, R.T. (R)

C reden t i

al

A merican Registry of Radiologic Technologists, 2010

162 Ridge Way Dr, Monroe, GA 30655 678-***-**** ********@*****.***

Amy Elaine H icks

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