Customer Service Manager
Resume:
MAYRA R. CHAVEZ
Riverside, CA 92501
Phone: 951-***-****
************@*****.***
Job
Objective: Ready to obtain a position where I can use my skills and
knowledge in order to grow along with the company.
Experience:
Job Title: Health and Safety Coordinator
Employer: Cardenas Market, Riverside, Ca.
Dates: 2008 to 2010
Duties: cashier, customer service, performed daily inspections, filed
paperwork and inspection reports, maintained permits up to date,
trained employees on safety measures, ordered janitorial
supplies, completed reports and followed up on inspections
performed by Health Department, USDA, FDA, HAZMAT, Weights
and Measures, and OSHA departments. Translated. Handled
complaints. Received and sent e-mail.
Job Title: Loan Processor
Employer: Stonewood Mortgage, RANCHO CUCAMONGA, CA.
Dates: 2007 to 2008
Duties: Greet all persons entering the office. Answer telephones and
connect to the correct person. Ordered office supplies. Scheduled
and attended Office meetings. Processed mortgage home loans,
such as refinances and purchases. Requested Insurance,
appraisal, and home inspections. Opened Escrow and Title.
Requested verifications of employment, deposit, and mortgage or
rental. Verified funding and recording of loan.
Job Title: Loan Processor/Escrow Officer
Employer: Ram Properties, FONTANA, CA.
Dates: 2006 to 2007
Duties: Answer telephones. Processed residential mortgage home loans.
Opened escrow, and title. Requested conditions and verifications.
Submitted loans to lender. Priced loans. Locked Rates. In house
Escrow officer. Verified figures, prepared estimated HUD-1.
Printed loan documents. Sent corresponding signed documents to
title for recording or lender for funding. Set up loan for funding and
recording. Prepared Final HUD-1. Disbursed funds at closing.
Job Title: Loan Processor
Employer: Blue Diamond Funding Corp., Rancho Cucamonga, Ca.
Dates: 2003 to 2006
Duties: Assisted broker. Made appointments. Scheduled and attended
presentations and staff meetings. Answered telephones. Ordered
and maintained office supplies in stock. Maintained pipeline of up
to 30 loans at one time. Requested pricing, Verifications, loan
conditions, appraisal, and insurance. Locked rates. Opened
escrow and title. Submitted Loan. Verified funding and recording.
Filed loan.
Skills: Fluent in Spanish, Customer Service, Data Entry, Fast
Learner, Word Processing, California Notary
References: Robert Lopez 909-***-**** Q.A. Director –Cardenas Market
Daniela Torres909-***-**** Office Manager- Mortgage Loans
MAYRA R. CHAVEZ
2826 Fairmount Blvd.
Riverside, CA 92501
Phone: 951-***-****
************@*****.***
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