Sales Management

URSULA ZIDEK

** ***** ****** ********, ** *****

845-***-**** ******.*****@*****.***

SUMMARY

** ***** ** ********** *******, specializing in trading, trade support, and operations for various equities, derivatives, and

structured products. Managed daily settlements and reconciliations for UBS, working closely with all internal departments and

brokers to ensure a superior client experience. Adept in global team training, including systems, products, and responsibilities.

Made key contributions to the development and implementation of new operations tools and infrastructures; Prior experience as

equities agency trader with CIBC Oppenheimer.

EXPERIENCE

UBS INVESTMENT BANK 2001 – 2009

OTC Trade Support Specialist – Equity Swap (2008 – 2009) Stamford, CT

• Coordinated and helped build new infrastructure around operations and settlements in an effort to handle large volumes

of customized swap business for profitable clients. Examples include leading the off-shoring of Rambo bookings and

automating straight-through processing of trade bookings, from Geronimo and traders risk system, to Rambo and UBS internal

booking system; Saved Operations countless man-hours by maximizing efficiency and minimizing error.

• Participated in the testing of various new systems, helped to create new global reconciliation tool, and trained Asia and

London trade support teams. This included working closely with IT and Equity Swap operations globally.

OTC Derivatives Settlements Specialist – Equity Finance, Corporate, Structured Products (2005 – 2008)

• Managed daily settlements and account reconciliations of derivative transactions, including complex structured

products.

• Calculated reset and expiry settlement amounts on total return swaps and confirmed with clients days in advance to

ensure correct and timely settlements.

• Liaison with middle office, trading, and sales to identify and correct discrepancies prior to settlement. Helped set up

internal controls with senior management to have traders agree settlement amounts.

• Trained new employees on responsibilities related to OTC settlements. Mentored new colleagues and helped recruit

members into the ECC – Employee Communication Committee.

Operational Specialist – Equity Risk Management (2001 – 2004)

• Assisted nine-person High Net Worth equity risk management sales team with all facets of entering OTC equity

derivative transactions, such as equity collars and variable prepaid forward sales.

• Interacted directly with clients as necessary to confirm trade details, documentation, and payments.

• Maintained close relationships with collateral management and credit departments to ensure all trades had correct collateral in

relevant pledge accounts and client account approval prior to trading.

• Coordinated and processed client documentation with internal legal pre-trade, and clients post-trade, to ensure accurate and

prompt settlement. Assist brokers with quarterly transfer of dividends and commission payout.

• Implemented procedures within UBS Warburg and UBS PaineWebber to more efficiently settle physical expirations.

CIBC OPPENHEIMER 1997 – 2000

Agency Trader, U.S. and Foreign Equities (1998 – 2000) New York, NY

• Execution of high volume retail, correspondent, and non-market order flow for domestic and foreign securities in a manner

consistent with customers’ objectives. Required a thorough understanding of OTC, bulletin board, and pink sheet securities.

• Worked large trade orders over the course of several days through various broker dealers and ECN’s using Autex reports to

find the best source of liquidity and maximize client return.

• Created and maintained excellent business relationships with internal brokers by executing client orders with immediate and

accurate attention. A senior CIBC broker commented to management, “She does the work of at least two people.”

• Generated daily P&L reports for senior management. Packaged research data to be distributed at weekly trader meetings.

Order Clerk, U.S. and Listed Equities (1997 – 1998)

• Processed/allocated daily trading activity. Liaison for retail brokers, institutional clients, sales traders, and market makers.

• Extensive knowledge of front and back office trade processing procedures, balancing of money line, ADP, and Brass.

PRUDENTIAL SECURITIES, INC. 1995 – 1996

Intern Edison, NJ

• Conducted telemarketing campaigns to promote new products and services, and generate interest in our investment ideas.

• Researched new stock and bond issues. Organized monthly seminars and quarterly conferences for financial advisors.

Prepared agenda and supporting materials for meetings.

EDUCATION

Rutgers University Bachelor of Arts in Economics Minor in Philosophy 1996 New Brunswick, NJ

University College Dublin Economics and Statistics 1991 Dublin, Ireland

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