Customer Service Representative
Resume:
Daniel Osborn
Clovis, Ca ****9
Qualification Highlights
. Experience
During my career I have learned a variety of useful skills.
1. My current employment at The Home Depot has enabled me to become
registered on a number of different forklifts, industrial tools and power
machinery. I have also been entrusted with various administrative tasks
including ordering and supplying for the flooring department and more
recently have been promoted to Deliveries pulling orders and loading and
unloading trucks. My supervisors at Home Depot can attest to my "Can-Do"
attitude and work ethic. I have even been singled out and commended by
upper-management, through customer recommendations, as a helpful and
friendly member of the Home Depot Team.
2. During my employment with the American Golf Corporation, in one of
Northern California's most exclusive golf courses, The Canyon Oaks Country
Club of California, I was tasked with running the Pro-Shop, including
booking tee times, selling golf related merchandise and attending to
multiple phone lines. At times I was called upon to assist to the needs of
our long time members or to help in the process of admitting new clients.
3. In the administrative offices at Home Depot and with my
responsibilities at Canyon Oaks, as well as through an independent
interest, I have become very proficient in the use of computers. I have a
great command of most software office systems and their capabilities and
can fix many hands on mechanical issues with the computer itself. I also
have been certified through a training program as typing nearly 85 words
per minute.
. Teamwork and Leadership
As an employee at Home Depot, I am in a position to give and take orders. I
am able to follow direction and also able to initiate procedures. This may
require that I enlist the help of others or take the task at hand and
complete it under my own supervision.
. Customer Service
As a customer service representative I am able to consistently meet or
exceed customer expectations. I believe this is an area in which I excel.
I am able to discern the customer's expectations and am highly motivated
about meeting them.
. Reliable
I have references that will affirm my excellent punctuality and absentee
record. During my time in the workforce I have never been late and have
never used a sick day.
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