Genavieve C G. Gloria
Phoenix, Arizona
***********@*****.***
Summary of Qualifications
Over 5 years experience in administrative and clerical functions, including
but not limited to large volumes of data entry, answering a switchboard,
typing and filing. Recognized for strong communication skills, systematic
problem solving and the ability to train others. Excellent attendance
record with overtime, very organized, quality conscious and willing to
learn new skills.
Work Experience
Vangent (Invision HR) Participant in 2010 Census Project
March 2010 - August 2010
Data Entry Operator / Analyst
. Clearance from the United States Department of Commerce (Suitability
Determination) involving fingerprinting, extensive background check and
training for Title 13 Confidentiality
. Certified meeting the standard of 5400 keystrokes per hour while
maintaining 97% accuracy or higher
. Required to stay current with screen formats and key verification
functions of the system while meeting established productivity and
accuracy standards
. Review and capture data from scanned images
. Implementing procedures and guidelines set by the Census Bureau
. Chosen and placed into a special team requiring additional tasks,
procedures and analysis
Primerica Financial Services
April 2009 - February 2010
Licensed and Certified District Leader
* Certified to implemented debt consolidation through two company programs
* Answered a 5 line switchboard
* Filed, duplicated and processed financial and insurance documents for
clients
* Provided sales for Prepaid Legal services, Home, Auto, and Life Insurance
* Established strong communication and networking
* Assisted in the process of interviewing, training and orientation
Bowne & CO.
October 2008 - April 2009
Composition Product Coordinator
* Communication with international vendors and composers
* Scheduled documents with proper composition sites with U.S. and
international vendors
* Recommended and negotiated solutions for composing sites and customer
service representatives
* Filing documents with the Securities Exchange Commission
* Facilitated proper "mark-ups" and directions for documents
* Assigned to train temporary employees
Staffmark
April 2008 - October 2008
Temporary Employee
During this time my first assignment was Bowne & Co. I was hired full time
after seven months.
Olson, Jantsch & Bakker, PA
June 2005 - July 2007
Administrative / Law Clerk
* Managed East and West file rooms filled with past and present cases
* Created and updated data entry file indexes
* Expanded files for current and incoming medical records
* Supported the process of closing, packaging and sending files to storage
* Prepared and completed oncoming case conversion projects
DMJM Aviation / HDR APM Project Office
May 2004 - June 2005
Document Control Clerk / Administrative Assistant / Receptionist
* Managed the Document Control Area, ensuring all documents were coded,
filed and distributed
* Maintained a 20 line switchboard
* Created documents in APM Program, Letters, Memos, Transmittals and Excel
Spreadsheets.
* Incoming and Outgoing Mail distribution
* Ordered all office supplies and updated office project calendars
Education and Training
Arizona State University West Campus
St. Mary's High School, Diploma
Life Insurance License - Windows 2003 and 2007 - Microsoft Office -
Internet Explorer - KEA