Project Manager Developer

EDWARD A. GILLMAN

** **** **** ****

Oak Ridge New Jersey 07438

973-***-**** (home)

973-***-**** (cell)

*************@*********.***

SUMMARY

Information Technology professional with extensive customer relationship

and project management experience delivering business enhancements for an

industry leading global bank. A dependable team player with excellent

project management, analysis, problem solving, and communication skills.

Experienced in documenting business requirements, project initiation,

budget, technical development, acceptance testing, release management, and

implementation.

KEY ACCOMPLISHMENTS

. Technical project manager for the Lender Placed Hazard Insurance

project with a budget of 250K. Handled complicated QA testing with

Insurance Vendor and completed project on time and under established

budget. Successful implementation increased business revenues by 1

million dollars annually.

. As a software troubleshooter on the Support team, assisted business

users with problem analysis and system data corrections. Handled

account modifications for the Rapid Response business team to prevent

thousands of dollars of liability and headline risk. Completed 90% of

requested modifications within 24 hours of request.

. Developer and Subject Matter Expert for the Foreclosure Avoidance

project. This project allowed business users to update account

information online rather than the previous manual overnight procedure

saving 1 fulltime dedicated IT resource.

. Developed functional requirements with business users to streamline

the Foreclosure Review Database system to enable the review to occur

more quickly due to the heavy workload being placed on it by the

current economic conditions.

PROFESSIONAL EXPERIENCE

HSBC CONSUMER MORTGAGE & LENDING (formerly Household, Beneficial

Finance) 1992-2009

Project Manager Bridgewater, NJ (2007 - 2009)

Member of Relationship Management team which owned the relationship

with the business for all new project requests. Prioritized business

requests for critical system fixes and small sized enhancements for

multiple, immediate timeframe based projects. Gathered business

requirements, developed budgets, monitored development team activities,

coordinated user acceptance testing, release management, production

implementations, and communicated ongoing project status to business

users.

Developed extensive business requirements for new global Consultant

Visit Tracking system for use by senior business managers to document

issues, observations and follow-ups for each global collection site.

Developed functional requirements with the business for the Foreclosure

Review database project to enhance Foreclosure Review process due to

the heavy workload being placed on it.

Ensured successful CML Disaster recovery test and datacenter migrations

by engaging business management and coordinating all departmental

activities with the IT DR team.

Consultant Business Systems Bridgewater, NJ (2005 -2007)

Developed new software enhancements for the Consumer Finance online

Loan Servicing system. The system ran on a CICS platform, was coded

primarily in Assembler language, used DB2 and VSAM.

Technical project manager for the Lender Placed Hazard Insurance

project with a budget of 250K. Handled complicated QA testing with

Insurance Vendor and completed project on time and under established

budget.

Technical project lead and developer for Credit Bureau reporting

project. Project enhanced account level system reporting capabilities

to the Credit Bureaus and in-house reporting documentation which

enhanced business response time to inquiries.

Developer for Canadian finance online loan enhancements.

Developer and SME for the Foreclosure Avoidance project. This project

allowed business users to update account information online rather than

the previous manual overnight procedure saving 1 fulltime dedicated IT

resource.

Consultant Business Systems Bridgewater, NJ (1998 - 2005)

Performed mainframe system support on the Consumer Finance Online

platform. As a dedicated software troubleshooter, assisted business

users with problem analysis and system data corrections. Performed error

free updates to the online system which prevented system downtime.

Completed 90% of requested modifications within 24 hours of request.

Performed necessary online database modifications for the business users

(for Foreclosure Avoidance) where the online system had limitations.

Programmed and ran ad-hoc reporting as required for business

documentation.

Handled heavy workloads during each month end timeframe so business could

meet their goals.

Completed account modifications for Rapid Response Team averting possible

headline risk damage to company.

Project Leader Beneficial Finance - Peapack, NJ (1992 - 1998)

Performed full project life cycle, design, code(Assembler), test, and

implementation on requested TPF system enhancements and fixes for the

Revolving loan system. Supervised 2 junior programmers in performing

coding and testing software fixes.

PAN AM/ DELTA AIRLINES, Rockleigh, NJ (1988 - 1992)

Programmer

Performed full project life cycle, design, code (Assembler), test, and

implementation on requested TPF system enhancements and fixes on the Fare

Quotation system.

HETERENE CHEMICAL, Paterson, NJ (1977 - 1988)

Quality Control Chemist

Education

BS Chemistry, Lehigh University, Bethlehem, PA

Certificate of Computer Programming, Chubb Institute, Parsippany,NJ 1986

University of Phoenix - Java programming 2009, C++ programming 2009

Professional Development

Special Skills and Languages: - Assembler, EZTRIEVE, COBOL, TPF, Microsoft

Office Suite (Word, Excel, PowerPoint, Outlook), TSO, JCL, DB2, CICS, VSAM,

NIKU, CLARITY, WORKBENCH, Mercury Quality Center, JAVA, C++.

Contact this candidate