Customer Service Manager
Resume:
Stephen Gant
Hoboken, NJ ****0
************@*******.***
OBJECTIVE: To obtain an entry level position in the public relations industry where I can utilize my
interpersonal skills in communication to be an immediate benefit to any organization.
EDUCATION: Bachelor of Arts in Communication, May 2010
The College of Charleston, Charleston, South Carolina
Activities:
• Tour Guide, College of Charleston Admissions, 2009-2010
• Member, Public Relations Student Society of America, 2008-2009
• Member & Team Accountant, College of Charleston Ice Hockey Club, 2006-2008
• Studies Abroad, University of Gothenburg, Gothenburg, Sweden, Spring 2005
EXPERIENCE: Joonbug Productions, New York, NY
Public Relations Intern, August 2010 – present
• Constructed and distributed press releases alerting the media of new events and
various other Joonbug happenings
• Contacted prospective clients to establish working relationships opening the door
for possible future partnership opportunities
• Boosted overall publicity of the company achieved by using different community
sites such as Facebook, MySpace and Twitter to gain increased exposure
Mills House Hotel, Charleston, SC
Assistant Wedding Planner, August 2008 – May 2010
• Collaborated with clients in organizing events according to their specifications as
well as booking the venue and coordinating with outside vendors
• Ensured that all aspects of the reception go as planned while adapting to any
unexpected changes seamlessly and professionally
Charleston Beer Works, Charleston, SC
Bartender / Promotions Manager, June 2007 – May 2010
• Displayed outstanding customer service skills assuring the satisfaction of every
guest
• Frequently organized and publicized various promotions which accounted for
substantial increases in attendance and overall sales
SKILLS: Interpersonal and Teamwork Skills
• Collaborated with other group members in creating multimedia presentations that
effectively conveyed information in a focused and concrete manner
• Presented numerous case studies to class members which elicited a debate and discussion
of the topic at hand with the end result being a thorough understanding of all sides of the
scenario
Research Skills / Technical Literacy
• Conducted quantitative research projects through administering questionnaires examining
several hot button issues and then compiled a spreadsheet of the statistical data in a clear
and easy to read format that analyzed the results
• Proficient in such computer software programs as MS Word, Excel, PowerPoint, and
Outlook
Contact this candidate