Customer Service Assistant
Resume:
Laurel Strausbaugh
Spring Lake, NC 28390
**********@*****.***
SUMMARY
* Experience as a Chiropractic Assistant
* Served in United States Army
* Customer service experience
* Experience in patient insurance verification
* Proficient in Microsoft Office, Windows Vista and XP
* Telephone reception and data entry skills
SKILLS
Physician's Assistant
Assisting Chiropractic Physician in administering physical therapy to
patients such as ultra sound, electro muscular stimulation, and spinal
decompression therapy
Preparing X-ray reports and doctor's notes
Cordially answering phones and scheduling patient appointments
Verifying insurance information for both insurance companies and patients
Customer Service
Assisting customers with purchases and product information
Receiving customer product orders over the phone and in person
Handling complaints and aided in troubleshooting
Information Technology
Held a critical data entry position in support of Operation Enduring
Freedom 06-07
Tracked and logged fuel, and ammunition supplies into computer database
Answered phone calls from high profile persons in reference to data base
logs
EXPERIENCE
Chiropractic Assistant- Advanced Alexandria Chiropractic Alexandria, VA
2009-2010
Vehicle Operator/Admin Assistant - United States Army Fort Drum, NY 2005-
2008
Customer Service Representative- Potomac Bakery Pittsburgh, PA 2002-2005
EDUCATION
Mount Lebanon High School Pittsburgh, PA 2004 - High School Diploma
Community College of Alleghany County Pittsburgh, PA 2004
Austin Peay State University Clarksville, TN 2009
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