Customer Service Electrical

Kenta Bisuali

**** **** ***** *****

Houston, TX. 77071

Cell: 717-***-**** Hm Phone: 713-***-****

Objective:

To secure a challenging position that will enable me to apply my in-

depth abilities in the areas of Electrical Power/Construction

Engineering and Customer Service.

Education:

01/08 - 05/10: Houston Community College Houston, TX

Certificate Awarded: Electrical Apprentice/Power Technology 2009

Associate Degree: Construction Engineering 2010

Major Core Courses Completed:

Residential Wiring

Electrical Calculations

Electrical Safety and Tools

Commercial Wiring

Basic Electrical Theory

National Electrical Codes

National Electrical Codes II

Electrical Motor Controls

Programmable Logic Controllers

Building Codes and Inspection

Cost Estimating

Construction Materials and Methods

Computer Construction Scheduling

Programmable Logic Control

*Graduated with High Honors

*Obtained Electrical Apprentice License

05/2004 Sharpstown High School Houston, TX.

Degree Awarded: High School Diploma

Experience:

10/2007 - Present: Towne Park Houston, TX

Valet Manager/Customer Service Representative

. Park variety of makes and model vehicles

. Create and assign labels to customer cars and keys

. Conduct accurate cash transactions

. Ensured customer satisfaction of all customers

. Address employee concerns/complaints

. Handle any incident reporting regarding vehicles

. Generate daily shift sales reports

. Calculate/Distribute cash tips amongst employees per shift

. Make daily cash deposits

. Readjust schedules for special events

. Manage a team of 5-15

01/2005- 09/2007: QVC Lancaster, PA.

Multimedia Retailer/Quality Control & Packer

. Sorted Items to be shipped

. Checked for quality of item being shipped

. Created Shipping labels

. Packed items to ensure the safety of the content being shipped

. Pulled items that do not meet the shipping requirement

. Re-submitted orders of items pulled due to damage

12/2004- 01/2005: Boscovs Lancaster, PA

Retail Department Store/Cashier

. Conduct accurate cash transactions

. Assist customers with inquiries or complaints

. Ensure department was accident free

. Process returns/exchanges on items

. Set-up department displays

. Return unwanted items to proper departments

. Stock merchandise in various departments

. Set-up layaway plans for customers

. Report any malfunctions/outages within department

05/1999-07/2003: Astroworld

Amusement Park/ Machine Operator & Team Leader

. Serviced rides to ensure safety

. Reported malfunctions to maintenance

. Reported any hazardous conditions to safety team

. Assisted in supervising a ride operating crew of 15

. Operated machinery/rollercoaster

Languages:

Fluent in English-Oral and Written

Fluent in French-Oral and Written

Contact this candidate