Customer Service Manager

**** ****** ***

Bronx, NY *****

************@*****.**.**

********@*******.***

(134-*******

Bakary Sabally

Objective To secure a position at a company that would allow me

to utilize my analytical

skills as well as acquire a wealth of

knowledge and experience.

Skills

. I have knowledge of, and am competent in the

use of Microsoft Office, including Word, Excel

and Access.

. I am a confident internet user and have used

the web to research many areas of interest.

. I am familiar with email system Outlook &

Outlook express.

. Building customer trust and loyalty.

. Confident telephone manner.

. Excellent verbal and written skills.

. Working with different people allowed me to

enhance my analytic and problem solving skills

and helped me to learn how to solve problems as

they arise in a calm and efficient manner.

Experience 06/07 to Present Asda/walmart London

General Assistant

. Stock Refilling

. Replenishing and face up

. Customer Service

. General duties

10/97 to 03/05 Central Parking Syst. New York

Manager

. Prepare budget and monitor control expenses

. Review and measure company performance and take

corrective actions where necessary.

. Prepare schedules and payroll.

. Prepare financial statements and account

payable and receivable reports.

. Assist manager with day to day operation of 888

parking space facility.

. Generate daily report of business/hotel guest

billing reconciliation

. Supervise employee relation with clients to

ensure that complaints and misunderstanding are

resolve diplomatically

. Handling of general accounting duties such as

account payable, paper work for hiring and

termination and training of support staff.

07/96-02/97 Sears, Roebuck & Co. New York

Management Trainee

. Assist in keeping records of financial

transactions

. Assist in preparing financial statements and

account payable and receivable reports

. Restocking store merchandise

Education 1992-1996 Lincoln University Pennsylvania

B.sc, Economics with emphasis in corporate

finance

1987-1991 Gambia High School Banjul

8 GCSEs including Maths, English, Science,

Computer science.

Contact this candidate