Customer Service Sales

Jaime Chan

**** *. ***** ******, *******, CA ****7

626-***-**** ********@*****.***

OBJECTIVE

To secure a challenging position as an administrative assistant with a

growth-oriented company where my skills will be further utilized and have

the opportunities to acquire new abilities

SKILLS

.Fluent in Cantonese

.Detail Oriented with strong organizational, interpersonal,

communication, customer service and leadership skills

.Ability to multitask, maintain confidentiality, professionalism, work

under pressure and achieve established deadlines

.Proficient in use of MS Office, Word, Excel, Power point, Outlook,

Email, and Internet, 60+ WPM

WORK

EXPERIENCES

7/2008 - 3/2009 InFocus Vision Center Duarte, CA

(on call) Receptionist

. Answered incoming phone calls.

. Gave patients preliminary eye exams.

. Verified patients' insurance policies and benefits.

. Helped customers with eyewear purchases including glasses

and contact lenses.

8/2008 - 12/2008 Eye Place Optometry Pasadena,

CA

(on call) Optometric Assistant

. Provided assistance with glasses inventory and purchases.

. Responsible for opening/closing office solely for 3 days

after working for one month.

. Scheduled appointments for patient's eye exam.

. Verified patient's insurance policies and benefits.

. Assisted Optometrist with insurance billing.

10/2007 - 6/2008 UCR Biochemistry Department Riverside,

CA Laboratory Assistant

. Autoclave bacteria waste and any hazardous material.

. Washed laboratory materials.

. Helped maintain a clean laboratory atmosphere.

. Sterilized laboratory materials, including pipette tips,

flasks, and beakers.

8/2007 - 5/2008 Clear Sight Optometry San Gabriel, CA

Optometric Assistant

. Provided support to optometrist in eye exam as a translator

in Chinese-Cantonese.

. Performed preliminary eye exam for patients.

. Assisted patients in contact lenses training.

. Verified patients' insurance policies and benefits and

responded to any inquiries.

Sales Associate

. Assisted customers in sales transactions and provided

customer service in regards to contact lenses and glasses.

. Helped manage both glasses and contact lenses inventory and

purchases.

2004- 2007 Top One Kid's Wear Los Angeles, CA

Sales Associate

. Assisted customers in sales transaction and customer

service.

. Responsible for inventory management.

. In charged of day-to-day operations and opening/closing

stores.

EDUCATION University of California at Riverside

Bachelor of Science in Biology, June 2010

Temple City High School

High School Diploma, June 2006

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