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Customer Service Maintenance

Location:
Chickamauga, GA, 30707
Posted:
October 13, 2010

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Resume:

Jerry Gamble

**** **** ***. ***

Chickamauga, Ga. 30707

706-***-****

abjjev@r.postjobfree.com

Education:

Georgia Northwestern Technical College Rock Springs, Georgia

P rogram of Study: Computer Support Specialists

January 2009 – Present

GPA 3.68

Expected graduation date June 2010

Relevant coursework in: Computer Concepts, Operating System Concepts, M icrocomputer

I nstallation/Maintenance, Comptia A+ Preparation, Network Fundamentals, Network

Secuti r ty, Help Desk Concepts, Word 2007, Excel 2007

Certifications:

Comptia A+ (Version 2007) Certified Technician September 21, 2009

E xperience:

Ext rusion Operator May 2010-Present

Beaulieu 600 5 th Ave Dalton, Georgia

Patrol winders for off quality product conditions.

Doffed packages as scheduled.

Assist Fixer in product changes, and restarting lines.

Maintained production machinery specification records.

Notify the supervisor or fixer of anything not set to the process standard

specifications.

Full Time Student January 2009-May 2010

Georgia Northwestern Technical College Hwy 27 Rock Springs, Georgia

Assembler October 2008-January 2009

United Enertech 3005 S. H ickory Street Chattanooga, Tn.

Assembled Commercial HVAC Louvers

Crew Leader June 1999-October 2008

Shaw Industries Hwy 27 Chickamauga, Georgia

Led a crew of both t rained and non-t rained personnel in a manufacturing

environment ensuring that company policies and work procedures were followed.

Ensured internal customer quality standards were met.

Troubleshooting of production machinery.

M aintained production machinery specification records.

Communicated with the supervisor on a regular basis reporting progress or delays in

p roduction and referred major problems to maintenance personnel for resolution.

Operated Forklift

S kills:

Excellent customer service, professional communication, documentation, and

organizational skills.

Able to communicate and document information well to both technical and non

technical users.

Installing, configuring, optimizing, upgrading, t roubleshooting, and performing

p reventative maintenance on, personal computer components, Windows based

operating systems, laptops, networks, security and basic concepts of printers and

scanners.

Excel 2007

Word 2007



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