Customer Service Quality Assurance

JIMMY L . EDWARDS

*** ******* ** **

WASHINGTON, DC 20019-4206

Primary Phone: (202) - 367 - 3736

Alternate Phone: (202) - 561 - 6168

e-mail : *********@***********.***

Work

Experience

Apr 2010 To Cashier

Present CVS, Lanham, MD

Work the cash register, assist with re-stocking of food items and supplies,

stocking, inventory responsible for receipt of cash and non sales for store items,

some cleaning, standing for a long period of time.

Apr 2007 To Warehouse Associate

Present Staffmart Staffing, Laurel, MD

Inventory, building shelves, loading and unloading trucks, selecting products

for store orders, some cleaning duties, used forklift, pallet jacks, and reach lifts

to perform daily job duties.

Feb 2008 To Warehouse Associate

Present Allines Staffing, Greenbelt, MD

Inventory, packaging products for store use, loading and unloading trucks,

constant heavy lifting and standing for a long period of time, some use of

palletjacks and forklifts to perform job duties, some cleaning duties, Stocking

Feb 2008 To Receiver

Dec 2009 Wholefoods, Landover, MD

Loading and unloading trucks, check product for quality assurance, gather items

listed on pick list and place on pallet for appropriated store, take temperature of

foods when it comes in by using the probe or temperature gun, some cleaning

duties, use of forklift, pallet jacks, and reach lift to perform daily duties.

Jun 2004 To Cleaner

Jan 2008 A "Ok" Cleaning Company, Rockville, MD

Various cleaning duties, mopping, vacuuming, sweeping, cleaning bathrooms,

cleaning windows, mirrors, moving furniture, pulling trash, dusting, buffing and

waxing floors, cleaning counter tops, clean stoves, refrigerators,

Mar 2006 To Selector

Dec 2007 Collington Service, Upper Marlboro, MD

Select food orders for the Safeway stores, inventory, loading and trucks in

which i use forklifts or pallet jacks, taking temperature of foods before it is ship

out, some cleaning duties, heavy lifting constantly(more than 75 lbs)

Aug 2004 To Customer Service

Mar 2006 U-Haul Storage, Captiol Heights, MD

Helping customers with storage units, working cash register, driving trucks,

some cleaning duties, inventory, stocking, Step 6 all of the trucks

Dec 2001 To Mail Clerk

Jun 2004 United States Postal Service, Capitol Heights, MD

Sorting mail, loading and unloading mail trucks, working miss sent chutes,

transporting mail containers to different area in the post office, etc

Aug 2001 To Porter

Oct 2002 Bally's Total Fitness, Capitol Heights, MD

Clean up the locker, exercise rooms, weight rooms, vacuuming the floor,

mopping, clean exercise equipment, cleaned shower, sauna, pool area,

Sep 1999 To Utility Worker

Jul 2001 Sodexho Marriot, Newton, MA

Brought food out for the students, brought dishes out, prepared food, cleaned

off tables, clean up the kitchen area, wash dishes,

May 1999 To Waiter

Sep 1999 International House of Pancakes, College Park, MD

Taking customers orders, Serving them their food, setting the tables for

customers use, cleaning dishes off tables, wiping tables down, etc

Jul 1998 To Office Clerk

Aug 1999 Commodity Future Trading Commission, Washington, DC

Answering a multi-line telephone, faxing, typing, data entry, filing, distribute

mail throughout the office, photocopying, etc

Education

History

Dec 2001 Prince George's Community College

No Degree

Business-9 credits

Largo, MD

May 2001 Lasell College

No Degree

Business Administration-50 credits

Newton, MA

May 1999 Northwestern High School

High School Graduate

Hyattsville, MD

References

Available upon request.

Contact this candidate