Customer Service Manager

Gabriella Ward

**** ***** ***

Carpentersville, I L 60110

*********@*****.***

847-***-****

Objective

to obtain fulltime employment within a company that offers challenges and advancements.

Qualifications

L iberty Tax Service

10-08 Present

p romote business, promote new accounts, supervise and t rain staff, customer service, loan application

p rocessing

Jackson Hewitt

Office Manager

1-2005 - 6-2008

Tax professional, promote business, marketing sales promotions, manage staff of 6, promote new

accounts, t rain staff

Catherine's Clothing store West Dundee, I l

Sales Associate 01-200*-**-****

Assist store manager, Floor supervisor, or other Associates in inventory, stock, markdowns.

Assist customers in fitting room, measurements and sizing.

One Price Clothing Chicago, I l

Assistant Manager 10-200*-**-****

Assist store manager, Floor supervisor, or other Associates in inventory, stock, markdowns.

Assist customers in fitting room, measurements and sizing.

Naturalizer Shoes Lansing, I l

T hird Key holder 8-199*-**-****

Merchandise shoes, open and close store, markdowns, customer service, customer appreciation

Complaints, managed a crew of 3, liaison between upper management and part time associates.

Goldblatts Dept Store 10-199*-**-****

Cashier

Assist customers in their purchases, merchandise sales f loor, markdowns, set up displays.

Education

CTU 2007

A IU University 2004

How to start a Day Care home 2000

Running a successful home-based business 1999

B uilding Management 1996-1997

F inancial Phases of Public Housing Management 1992-1994

Metro High School 1991

Relevant Experience

B uilding Leader, Budgeting Income Guidelines, Property Management, Grant Writer for Resident

M anagement Organization. Cash handling, computer literate.

Contact this candidate