Human Resource Manager

Tiffany Q Forest

**** ***** **** #**, ******, VA 24551

Cell: 434-***-****

Email: **************@*****.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS

. Handle sensitive and confidential information with the highest degree

of professionalism

. Experienced supervisor with knowledge in human relations and project

management

. Background in staff recruitment and retention

. Staff training and development

. Superb written and oral communication skills

. Organizational and Strategic Planning

. Management Coaching

. Knowledge of Federal and State Employment Law

PROFESSIONAL AFFILIATIONS

. Virginia's Employment Commission's Employer Advisory Committee

. Young Professional of Central Virginia

PROFESSIONAL EXPERIENCE

Career Transition Counselor

Old Dominion Job Corps Center, 2008-Present

. Established training programs for students in regard to all aspects of

workforce performance and professional development.

. Handles information in a confidential manner

. Maintain assessment and placement plan for each assignee

. Train and coach assignees on interviewing, resume preparation and

placement search

Cashier Supervisor

Home Depot, 2006-2008

. Efficiently conduct training sessions when needed to associates

. Effectively provide counseling to employees and survey staff

development needs

. Productively supervise a cashier team of 13 people

. Professionally interviewed job applicants, and recommend hiring and

terminations

Professional and Clerical Staffing Specialist

Alpha Omega Resources, 2007-2007

. Proficiently recruits, conducts screening interviews, administer

tests, checks references, and evaluates potential applicants

. Supports and demonstrates the company's mission, vision, and core

values

. Obtains complete and accurate information from clients placing job

orders by matching the best temporary employee to the job

. Conducted drugs and background screening services

Long-Term Care Case Manager

Genworth Financial, 2005-2007

. Communicated (written and verbally) with the insured their care

providers

. Identified opportunities to improve process, provide feedback on

processes and case management model

. Diligently and effectively worked on 150+ cases a day

. Worked independently and in a team environment, managed and prioritize

a work queue and multiple job responsibilities in a dynamic

environment

Human Resource Intern

City of Lynchburg, Human Resource Department, (2005-2005)

. Located and place students with internships at local offices

. Efficiently completed basic data entry of applicant information

. Carefully created and maintained files for organizations, working

groups and projects

. Thoroughly assisted on interviews and the hiring process

EDUCATION

. Bluefield College, B.S. in Organizational Management & Development,

2005

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