Project Manager
Resume:
NANCY NAIM, PMP
Coconut Creek, Florida 33073
Home: 954-***-****
*********@*******.***
http://www.linkedin.com/in/nancynaim
Project Manager
I have built and maintained solid relationships with clients, vendors, and
suppliers by exceeding anticipated expectations through my superior
analytical and organizational skills. Effectively communicate results to
all stakeholders appropriately by utilizing my excellent project management
skills. This has resulted in increasing revenues and decreasing expenses
consistently.
Training, Coaching and Product Knowledge Projecting Schedules
Development
Multi-Task, Run Multiple Time Management in Fast Analyzing Budgets
Projects Pace
Excellent Negotiation Project Management CRM Salesforce
Self Motivated Delegate MS Word, Excel, PowerPoint,
Responsibilities Outlook
Increased Profits Reduced Expenses MS Project, Office,
Internet
PROFESSIONAL EXPERIENCE
ENEIGHBORHOODS (Division of Dominion Enterprises) Boca Raton, FL
5/2007-4/2009
Sales Administrator/Project Coordinator
Responsibilities:
Develop and update project plans for projects including information such as
project objectives, technologies, systems, information specifications,
schedules, funding, and staffing. Manage project execution to ensure
adherence to budget, schedule, and scope. Prepare project status reports
by collecting, analyzing, and summarizing information and trends. Direct
and coordinate activities of project personnel. Establish and execute a
project communication plan. Confer with project personnel to identify and
resolve problems within allotted time and budget restraints. Monitor or
track project milestones and deliverables. Utilize (CRM) Customer
Relationship Management - SalesForce to run budget reports and import
leads. Proficient in Microsoft Office. Uploaded data into XLS format then
transposed into excel format. Responsible to manage multiple projects at
same time. Developed associates interpersonal skills through meetings as
determined by business needs. Knowledgeable of various technologies as
related to implementation of new order system.
Achievement:
. Analyst had me design project management plan to deliver new sales
program to IT design for implementation into new Order System.
Project management plan instituted communication plan, budget and time
constraints, quality specifications and what determined customer
satisfaction, included exclusions as well. Project plan was
implemented on schedule and achieved high level of customer
satisfaction by all stakeholders.
. New order process project was being implemented and team was able to
proactively identify alternatives and made appropriate contingency
plans for anticipated risks of linking the old system with the new.
All established orders and accounting functions from the previous
system were to be transferred into the new system. This would allow
the old system to be shut down.
. Established effective communication plan for determining appropriate
communication vehicle for each project stakeholder.
. Managed several small projects simultaneously and delivered high
customer satisfaction and required quality each time with minimal
supervision.
ATICO INTERNATIONAL USA, INC., Fort Lauderdale, FL
2/1999-9/2005
Senior Administrator/Project Coordinator
Responsibilities: Direct and coordinate activities of project personnel.
Identify need for initial or supplemental project resources. Prepare
project status reports by collecting, analyzing, and summarizing
information and trends.
Home: 954-***-**** NANCY NAIM, PMP
*********@*******.***
Establish and execute a project communication plan. Identify need for
initial or supplemental project resources.
Initiate, review, or approve modifications to project plans. Monitor or
track project milestones and deliverables. Confer with project team to
identify and resolve problems. Perform risk assessments to develop
response strategies. Submit project deliverables, ensuring adherence to
quality standards. Monitor the performance of project team members,
providing and documenting performance feedback. Analyze data
gathered and develop solutions or alternative methods of proceeding.
Prepare manuals and train workers in use of new forms, reports, procedures
or equipment, according to organizational policy. Proficient in MicroSoft
Office. Very detailed oriented and always maintained high level sense of
urgency.
Achievement:
. By creating and updating communication plan was able to run reports on
project status and deliver project status accordingly to stakeholder
requirements.
. Directed account manager, VP and team members on project execution and
updated project status as needed with minimal supervision.
. Recognized by CEO's for developing more efficient procedure to track
order status, which became company wide model. Reduced duplication by
more than 75% and reduced risk of losing track of items by 98%.
. Maintained high level of integrity and confidentiality in all business
dealings through phone, in-person and email, which increased morale by
75%.
ALL AMERICAN REALTY, Plantation, FL
3/1998-1/1999
Real Estate Agent/Assistant
Effectively communicated all updates and new information daily with Home
Buyers, Sellers, Real Estate Manager, etc. Project was to set up meetings
and presentations to Title Company and Home Buyers. Utilized MLS Database,
MS Office - Word, Excel, PowerPoint and Outlook daily to make effective
sales campaigns to buyers. . Verified pertinent local geographic, school,
and area demographics - focus on being accurate and exact. Maintained and
updated Seller Database. Emphasis on maintaining high level of integrity
was essential to establish cooperation.
PERSONNEL ONE, Fort Lauderdale, FL
4/1996-3/1998
Administrative Assistant
Professionally and enthusiastically answered busy 10-line switchboard
proficiently. Screened incoming callers for CEO and Account Executives.
Prepared detailed specific executive memos. Processed data into
Spreadsheets. Established excellent phone relationship with vendors,
suppliers, and customers, which helped boost profits. Scheduled
responsibilities for Account Executives and upper management based on
project needs. Initiated consumer personal and home equity loans with
minimal supervision. Executed satisfactions of mortgages and accountable
for all follow up.
EDUCATION and CERTIFICATION
PMP (Project Management Professional) Certificate from Project Management
Institute - 2010.
Executive Certificate in Project Management from Florida Atlantic
University, Boca Raton, FL - 2009.
Associate Degree in Business Management from Broward Community College,
Coconut Creek, FL - 1998.
ACHIEVEMENT
Employee of the Month from Atico International - 2003.
Five-Year Service Award from Atico International - 2004.
Employee of the Year Award from Personnel One - 1996.
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