Customer Service High School

Brittney Schuh

*** ********** **. **********, **. 06606

315-***-**** *************@*******.***

Objective: To obtain a career in a service oriented field.

Summary: I have more than five years of experience in providing smooth

and efficient service. I ensure that customer service standards are met

and exceeded.

Qualifications:

* Strong customer service, teamwork, and interpersonal skills

*Strong communication skills

*Great ability to multi-task while maintaining close attention to detail

*Work well under pressure while maintaining composure

*Upbeat and outgoing personality

*Thorough knowledge about establishment's events and specials

Work Experience

Trax Tavern and Grill, Deerfield, Il. 06/10 -

09/10

Server

*Provide professional, courteous, and personalized service at

all times

*Maintain a clean service station and work area

*Take and up-sell food and beverage orders

*Deliver and properly serve all food and beverages

*Prep and side work throughout and after shifts

Martyrs' Restaurant and Pub, Chicago, Il. 09/09 - 09/10

Cocktail Waitress

*Setup side and service station

*Maintain an orderly and neat work area

*Deliver and promptly serve all food and beverages

*Wine Service

*Provide a fun and safe environment for the bar patrons

Ruby Tuesday, Lincolnwood, Il. 05/09 - 09/10

Server and Caterer

*Provide professional, courteous, and personalized service at

all times

*Maintain a clean service station and work area

*Take and up-sell food and beverage orders

*Deliver and properly serve all food and beverages

*Prep and side work throughout and after shifts

*Efficiently gather the necessary items for the catering

delivery

*Make sure that all of the prepared food is made to order and

ready to be setup

*Promptly setup the order in an organized manner

Ruby Tuesday, Tallahassee, Fl 08/05 - 04/09

Server and Bartender:

*Provide professional, courteous, and personalized service at

all times

*Maintain a clean service station and work area

*Take and up-sell food and beverage orders

*Deliver and properly serve all food and beverages

*Prep and side work throughout and after shifts

*Properly and efficiently open and close down the bar

*Ready the bar before each shift, and restock the bar during

and after each shift

*Provide a fun and safe atmosphere to the bar patrons

Education

Florida State University, Tallahassee, Fl 08/04 - 04/08

BS in Criminology and Psychology

MAST Academy, Key Biscayne, Fl 08/00 - 06/04

High School Diploma?p

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