Customer Service High School

Mabinthy Yembeh Bangura

**** ***** ***** ***** #*** Silver Spring, MD 20904

************@*******.***

Tel: 240-***-****

Personal Statement

I am a reliable and motivated individual whose main goal is to succeed in

any environment. Even though I have more experience in the health care

industry, I am always willing to learn and love taking challenges in all

kinds of situations. I can get along well with others and can do work on my

own as well. I would like to excel and grow and give my employer the best

that I have.

Technical Skills

. Proficient in all Microsoft Office applications to include document

creation/modification using Word, presentation creation using Power

Point, budget maintenance in Excel, and database utilization using

Access

. Extensive experience in Customer Service

. Ability to operate multi-line phone system

Work Experience

Receptionist 2006 - Present

HCR Manor Care, Silver Spring, MD

. Greeted visitors and family members

. Maintained the sign in/sign out log book

. Answered phone calls on multi-line switchboard

. Filed and organized paperwork

. Organized and distributed mail for the residents

. Edited and created new documents on Microsoft Office

. Arranged new charts for new residents

. Maintained a clean work area

. Wrote receipts for checks and cash for the facility

Sales Associate 2004 - 2005

Sears Department Store Bethesda, MD

. Greeted customers

. Answered phone calls

. Scheduled photo sessions for customers

. Did photography in photo sessions

. Rang up purchases with cash register

. Maintained a clean work area around the register as well as the photo

rooms

. Opened and closed the register

Education and Accomplishments

High School Diploma, June 2006

Springbrook High School, Silver Spring, MD

Associate Degree- Health Information, September 2006 - Present

Montgomery College, Rockville, MD

Member of NJROTC (Naval Junior Reserves Officers Training Corps)

References

Available on Request

Contact this candidate