Customer Service High School
Resume:
Michael Stephen Kishpaugh
Aurora, New York, 13026
JOB OBJECTIVE:
Business Administration
SUMMARY OF QUALIFICATIONS:
. 5 years experience in office settings at different jobs
. Editor for a phone directories company
. Scheduling analyst for a telemarketing company
. Telemarketer receiving inbound calls
. Car salesman handling all customers needs
PROFESSIONAL EXPERIENCE:
2006 - Pres. McQuay Int'l, Auburn, NY
Factory worker
. worked in shears
. worked on assembly lines 822, 839, 845 & 849
. worked as forklift operator
. worked on punch presses
2004 - 2006 Sale Auto Mall, Kinston, NC & Goldsboro Honda,
Goldsboro, NC
& Honda Of Ithaca, Ithaca, NY
Professional car salesman
. worked with customers
. phone calls and filing
. selling what the customer needed
2001 Convergys Corporation
Telemarketer
. worked with computers to take orders
. being energetic when talking with customers
. taking inbound calls and selling what the customer
needed
2000 CommComm
Scheduling Analyst
. learning how to lead people through different tasks
. making sure the telemarketers were adhering to their
schedules
. making reports on how the scheduling was to take place
1998 -2000 Phone Directories Co.
Proofreader/Editor
. giving people great customer service
. proofreading yellow and white pages and making sure they
were in the right format before printing
. making sure the customer received and paid for what they
wanted and bought
EDUCATION:
2010 - Cayuga County Community College
Auburn, NY
2002 - 2003 Finger Lakes School Of Massage
Ithaca, NY
1998- 1999 Central Oregon Community College
Bend, OR
1997 - 1998 Utah College Of Massage Therapy
Salt Lake City, UT
1990 - 1994 Sparks High School
Sparks, NV
.
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