Sales Manager

Objective

To obtain a challenging position that will allow me to utilize and

broaden my experience.

* ****** **********

OTC Bookstore (Follett Higher Education Group) - Text Manager III

Oct 1995 - Jun 2008

Management of a community college bookstore textbook department

Responsibilities included:

> Communicated with faculty and department coordinators to solicit

book adoptions and educated them regarding various methods and

resources available.

> Implemented department budget, performance standards, protocols

and policies.

> Displayed initiative, exercised independent judgment, decision

making and problem solving. Applied knowledge of organization

policies, procedures and systems to all aspects of operations

and staff management.

> Collaborated with Faculty, staff, and school administration.

> Continually reviewed and took action to maintain proper

inventory levels based on sales, business trends, and knowledge

of campus.

> Implemented disposition guidelines per policy through a

combination of text returns and markdowns while minimizing lost

sales opportunities.

> Maintained price accuracy and course database integrity of

Database Management System.

> Planned and implemented successful buyback programs and

assisting in management of processes, organization of retail and

wholesale buys to minimize losses from errors in buying or

shipments.

> Supervised a permanent departmental staff and seasonally larger

temporary staff.

> Managed software and computer hardware inventory.

> Managed Trade and Reference Book inventory.

Education

97 Hours Post-Secondary

Professional References Attached

Professional References

JOEL LAREAU - Ozarks Technical Community College

. Position: Vice President

. Years Known: 12

. Phone: 417-***-****

. Email: *******@***.***

JOHN FISHBACK - Ozarks Technical Community College

. Position: Instructor

. Years Known: 6

. Phone: 417-***-****

. Email: *********@***.***

Greg Kramp - Pearson Education

. Position: Publishers Representative

. Years Known: 6

. Phone: 417-***-****

. Email: **********@********.***

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