Administrative Assistant Customer Service

Ta m a r a G a r l a n d

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Home 718-***-**** Cell 347-***-**** *******@***.***

Q U A L I F I C AT I O N S

Accomplished, results-oriented administrative professional with experience working independently as well

as in a team environment. Problem-solver proficient in time management, customer relations, and

scheduling. Critical thinker with excellent communications skills. Experienced with MS Office.

PROFESSIONAL EXPERIENCE

Zaio Inc., Scottsdale, Arizona 2000-2009

Photographer/Independent Contractor

• Employed as an independent contractor to photograph and videotape houses for realtors .

• Time management skills were critical in order to meet deadlines.

• Uploaded photographs to multiple listing services using SmartFTP.

• Created spreadsheets and tables to organize expenses, routes, and photographs.

• Used Photoshop to create video presentations for multiple listing services.

Queens College, Flushing, New York 1993-2001

Administrative Assistant

• Provided comprehensive administrative and customer service support in the Bursars Office and the

Elementary & Early Childhood Education Department with tremendous pressure to meet deadlines.

• Extensive work with computers entering information into spreadsheets, tables, databases and

reports.

• Handled large sums of money in excess of two million dollars.

• Ensured proper distribution of financial aid to students.

• Trained new employees.

• Worked closely with students and professors in a multi-faceted department.

• Responsible for organizing monthly meetings, recording the minutes. Composed letters/memos.

• Scheduled meetings and maintained calendar for the Department Chair.

Ernst & Young, New York, New York 1990 – 1993

Administrative Assistant

• Responsible for administrative support to the director of Human Resources.

• Regularly created and maintained confidential employee records.

• Administered typing and written proficiency exams.

• Reviewed resumes and conducted preliminary interviews of applicants.

• Transcribed coded documents. Drafted letters and memos.

• Researched various companies for internal use.

E D U C AT I O N

QUEENS COLLEGE – CITY UNIVERSITY OF NEW YORK, Flushing, New York

Bachelor of Arts in Psychology

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