Customer Service High School
Resume:
James S Thomas Jr.
*** ********* ***** **. ***. #2509
Hazelwood, MO, 63042
******.****@*****.***
SUMMARY OF QUALIFICATIONS
Graduated May 2010
Placed 3rd place for the Skills USA District Competition 2009
Trained in electrical trades 2008- 2010 current
Expert level in computer information system including programing
Leadership skills and current studies in English, Algebra Geometry Science and Culture History
Current superior performance in cleaning and human services
EXPERIENCE
Computer skills
Experience with assembling computers, adding and removing programs, wiring and electrical
experience.
Understanding of Microsoft excel, word processing, outlook, gmail, Windows Xp, Vista, firefox,
Mozilla, wpm 40, data entry and 10 key
Trainer and leader organizer and superior management for a team of 10-15 workers in daily
Operations including evaluation and discipline.
Communication
Ability to communicate effectively in diverse environments.
Ability to listen to and understand a customer's request.
Understanding of Problem-solving skills and professionalism. Understanding of written
instructions and documents.
Expert customer service applying the mission statement or purpose in daily assignments.
Effectively able to work as a team member.
Supervision
Provide leadership, instruction, and supervision of 10 employees.
Inform employees about new policies and programs from management.
Help the team learn new skills and become self-sufficient.
Perform problem solving at the strategic level.
Work closely with customers to improve product and service quality.
Work Ethic
Cleaning Service St. Louis MO August 2008 – Present
Supervisor and cleaner
North Technical High School
Electrical Trades
Education
North Technical High School May, 20 2010
Ranken College 2010- current
References
Available upon request
Contact this candidate