Customer Service Real Estate
Resume:
John Lee Bouie II
Willowbrook, IL. 60527
********@*****.***
OBJECTIVE
My objective is to obtain extensive knowledge and experience in
providing customer service, and ensuring quality work performed within my
organization. I will help my company increase in volume with the marketing
and promotion tools provided, as well as making a profitable atmosphere. I
will be dedicated and committed to do a great job of assisting and treating
all guests of different ethnicity and orientation background in a
respectable, professional manner.
SUMMARY
I will be a good candidate for this position because I have great
customer service skills, and I am a sociable, reliable individual who likes
to work as a team and with people to meet goals that are set to achieve
with good customer satisfaction, dignity, and pride. I would be a good
candidate for this position because due to my experience and knowledge of
sales, which requires customer service, I have a familiarity of most guests
and I understand the importance of meeting and greeting, and making guests
feel comfortable so that they may return.
EXPERIENCE
Nov'2009-Aug.'2010: Keiko Palmero & Associates, LLC
Responsible for inspecting and managing various properties from investors
around the U.S., showing properties to buyers, sellers, and tenants, hold
conference calls frequently, resolving billing and statement issues with
clients, prescreen potential tenants with background checks for tenancy,
assisting with bookkeeping and accounting tasks, responding to tenant's
complaints, creating work orders, negotiating leasing terms, communicating
with vendors, etc...
Real Estate Associate
Oct.'2007-Aug.'2008: Great American Payment Solutions
Responsible for selling credit card terminals and pin pads, and setting up
merchant service accounts for various businesses across many states.
Account Executive Representative
July'2007- Oct.'2007: Staff Mark, Inc.
Responsible for tracking freights for Shipping and Receiving depts. for RR
Donnelley Facilities, and dispatching various companies for pickup and
delivery information. Responsible for input of data entry, spreadsheets,
and use of MS. Word and Excel, Responsible for company's reports,
conducting Rate sheets for various trucking companies, etc...
Dispatch Associate
October'2006-April'2007: Hollywood Casino-Aurora; Aurora, IL.
Responsible for meeting and greeting guests, providing a safe
environment and protection of guests and staff, verification of jackpots,
table fills. Responsible for the escorting of money and chips throughout
the casino. Responsible for response to alarms and other emergencies that
may arise, and guest assistance whenever in need. Candidate for Casino Host
Marketing Department-Supervisor.
Security Officer
Aug.'2005- October'2006: Unemployed; Victim and assisting family in
recovering from Hurricane Katrina.
January'2005-Aug'2005: Securitas Security Corporation; Gulfport, Ms.
Responsible for customer and client's safety at various sites.
Security Officer
July'2002-Jan.'2005: AT&T, Elmhurst, IL.
Responsible for indoor-outdoor sales of AT&T products and services to
residential customers. Responsible for maintaining quotas, contact of
customers on a daily basis, etc...
Sales Associate-Team Lead Coordinator
June'2000-July'2002: The Wackenhut Corporation; Downers Grove, IL.
Responsible for security patrols and protection of clients at various
accounts.
Security Officer-Supervisor
June'1996-June'2000: United States Navy; Gulfport, Ms., San Diego, Ca.
Responsible for communications aboard naval ships and Air Carriers.
Signalman-2nd Class Petty Officer Shift Watch Commander
EDUCATION
Joliet Jr. College: Joliet, IL.
Aug.'2007-Current '2008
Business/Marketing Major
College of Dupage: Glen Ellyn, IL.
Aug.'2005- October'2006
Pre-med Major
University of Southern Mississippi: Long Beach, Ms.
Jan.'2005-Aug.'2005
Pre-Med/Chemistry Major
Joliet Township High School: Central Campus
Aug.'1992-May'1996
General Education
[Special award/accomplishment or degree minor]
Joliet Township High School: Diploma
College of Dupage: Graduate of Pharmacy Technician Program; Pharmacy Tech.
certification. Eligible for Pharmacy technician licensure.
Joliet Jr. College: Graduate of Real Estate Salesperson Program; Eligible
for Real Estate Licensure Exam, Qualify for Real Estate Brokers Program
[Vocational School]
Crescent School of Gaming and Bartending; Gulfport, Ms.: Graduate of
Blackjack and Craps Program. Eligible for Dealer's licensure.
INTERESTS / SKILLS
I am seeking a position that contains people that likes to enjoy
working with people in the environment they work in. I am looking for a
competitive employer who desires to be number one, and that has advancement
opportunities within the corporation, and earn competitive wages. I would
like to work as a team and have team players that have interest and
expertise in customer satisfaction, and guest relations. Proficient in
Microsoft Office Programs ;( Word, Excel, Power Point, Access, Outlook,
Quick books, and Lotus Notes) and familiar with office equipments; copier,
fax machine, telephones, etc...
REFERENCES
Keiko Plamero- Broker/Owner:228-***-****, *****@************..***
Sharon Freewricks- Real Estate Investor:962-***-****, ******@******.***
Scott King -Real Estate Owner/Investor: ******@*********.***
Patrick Gibson- Realtor228-***-****, ***@************.***
Additional References available upon request.
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