Software Engineer

David J. Piwowarski

***** ******* *** ? Cornelius, NC

? 203-***-**** ?

************@*****.***

Summary of Qualifications

Excellent knowledge of Active Directory, PC systems operations and

integration, and standard OSI and TCP/IP based inter-networking

environments and protocols.

Network, server, and PC end-user support experience in large-scale,

fast-paced business and manufacturing environments utilizing Active

Directory, and Citrix.

Able to draw upon a broad knowledge of hardware, software, networking,

and application technologies to ensure steady state network and

computer operations.

Experienced building, configuring, troubleshooting, and maintaining

servers, PC's, laptops, routers, switches, printers, and pushing

software to remote hosts via MS SMS.

Skilled at creating and maintaining technical documentation related to

help desk incidents, asset tracking, and technical guides for IT staff

and end-users.

Technical Skills

Microsoft Server 2000-2008 ? Windows 2000 - Windows 7 ? MAC ?

Exchange Server 5.5-2010 ? Blackberry Enterprise Server ? Blackberry

and PDA devices ? SQL 2005 ? SAP ? ISA ? SBS ? Track-it ? Citrix

Presentation and Metaframe Server ? Barracuda ? St. Bernard ? Iprism

? Trend Micro ? Sonicwall ? MacAfee ? Symantec ? Vipre ? VERITAS

? Cisco Switches ? SAN ? AS400 ? TCP/IP ? AD ? VOIP ? IMAP4

? LAN/WAN ? POP3 ? VPN ? MS-Office Suite 2000-2010 ? VMware ESX 4.0

? Linux ? Service Desk ? Mitel ? ADP ? Nitro ? Tandberg ?

. A+ Certified

. Network + Certified

Professional Experience

Precision IT Group LLC

New York, NY

Systems Engineer

10/2009-

Present

. Provides full-time support to multi-billion dollar corporation with

approximately 3,500 end users.

. Coordinates system development tasks to include design,

integration, and formal testing.

. Develops and maintains system specifications, technical and

logistical requirements, and other disciplines.

. Manages user accounts, permissions, email, anti-virus, and anti-

spam.

. Installs new network hardware and software systems.

. Plans and supports network and computing infrastructure.

. Monitors system performance and implements performance tuning.

. Provides superior customer support and develops trusted

relationships with end users.

CATIC

Rocky Hill, CT

Network Administrator

4/2009-10/2009

. Responsible for the design, implementation, security, and management

of the computing infrastructure technologies and services.

. Maintains all personal computers and computer networks for

individual departments and branch offices.

. Provides technical service support; installation, maintenance, and

software training support.

. Ensures that personal computers and networks are functioning

properly and are available for the intended users.

. Accountable for server analysis, server management, and server

reconfiguration. Develop disaster recovery (DR) program for

implementation at an alternate data center location.

HB Communications

North Haven, CT

Network Administrator

4/2008-2/2009

. Managed 30 Windows 2000 and 2003 Servers in corporate headquarters

in North Haven, CT, Mountainside, NJ, and Waltham, MA.

. Recommended, evaluated, and purchased IT assets.

. Maintained Microsoft Windows operating system and other Windows

software including Microsoft Exchange, SQL Server, WSUS, Active

Directory and IIS.

. Performed upgrades and system maintenance outside of normal working

hours as required, such as Track-IT and Exchange migration 2000 to

2003.

. Evaluated, tested, and applied system updates manually or using

solutions such as WSUS.

. Purchased software licensing and tracked licensing compliance.

. Administered network security policy, addressed server security

issues, and applied appropriate security patches and upgrades.

. Architected, designed, and responsible for implementation in a

Windows 2003 AD environment.

Retail Service Associates

Milford, CT

Network Administrator/EDI Analyst

10/2007-4/2008

. Maintained local area network which included workstations and

several servers, both domain and member application, network

printers, and associated hardware using Microsoft Windows XP, Server

2000, and 2003.

. Installed, supported, and maintained new server hardware and

software infrastructure.

. Provided training and technical support for users with varying

levels of IT knowledge.

. Provided full help desk support for over 400+ employees.

. Assigned user accounts and granted permission to shared resources.

. Assured senior management of data protection by applying established

government standards and demonstrating permission settings.

. Performed routine preventative measures and implemented, maintained,

and monitored network security.

. Developed reputation for commitment to continuous improvement in

areas of project management and technical support.

. Implemented change control to achieve operational stability and

availability

. Developed and implemented Group Policies with AD GPOs.

Newtown Savings Bank

Newtown, CT

Network Administrator

6/2004-10/2007

. Installed, configured, maintained, documented, supported, and

optimized all servers, associated software and communication links.

. Ensured the stability and integrity of in-house voice, data, and

video by assisting with the planning, design, and development of

local area networks and wide area networks.

. Supported and Administered AS 400 and mainframe applications.

. Researched, installed, and implemented Internet monitoring hardware

and software.

. Purchased and maintained up to date hardware and software inventory,

including license inventory for servers and software.

. Performed troubleshooting for network performance issues, analyzed

network traffic, and provided capacity planning solutions.

. Provided network administration and software support through an

upgrade to Citrix Presentation Server. Migrated and trained users

from locally installed applications to Citrix environment.

. Tested, documented, and deployed vendor patches as related to

security and upgrades for all servers, PC's and server-based

applications

. Kept current with new technologies; informed management of the

current and potential benefits of new systems, i.e. spam guards,

security monitoring, and virus solutions.

. Nominated to participate in the Bank's leadership development

program, "Investing in People."

Modis Inc.

Hartford, CT

IT Engineer

12/2003-6/2004

. Member of conversion team responsible for implementing new banking

software.

. Assembled and installed new computers and trained employees on their

use.

. Installed Windows 2000 Professional environment in new facility.

. Responsible for site survey that included all PC's and Network

Technology.

North American Bank

Waterbury, CT

IT Specialist

4/2002-11/2003

. Provided technical support for 13 branch banks throughout CT.

. Assisted with both hardware and software issues, including

implementation of new systems.

. Assisted in training and supervising staff in all IT operations.

. Worked with NT Servers, Cisco routers, Windows 2000 Pro, Exchange

5.5,

. AS400 Mainframe Operator.

Education

Porter and Chester Institute

Watertown, CT

Associates -Computer and Network Technology

2001-2003

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