Customer Service Manager

**** *. **** ***

Tempe, AZ *****

480-***-**** ( ************@*****.***

Lionel Chandler

objective

Seeking an entry level customer service or related position.

Functional summary

Microsoft Word

Internet Proficient

General Office: phones, filing, typing, etc.

Outlook

Armed security

Security Systems (including maintence)

Employment

2007-Present Wackenhut Corp: Memphis, TN

Custom Protections Officer (Lieutenant)-maintain security at

various banking and financial institutions. Patrol industrial

and commercial premises to prevent and detect signs of

intrusion and ensure security of doors, windows, and gates.

Answer alarms and investigate disturbances. Monitor and

authorize entrance and departure of employees, visitors, and

other persons to guard against theft and maintain security of

premises. Write reports of daily activities and

irregularities, such as equipment or property damage, theft,

presence of unauthorized persons, or unusual occurrences. Also

assisted with general customer service

2006-2007 New Ravana: Exmore, VA

Warehouse Associate - Responsibilities involved the

maintenance of the warehouse and work area. Also responsible

for tumble, dry and box marble while maintaining computer data

entries, log books and to pull, receive, organize and store

marble that arrived at warehouse.

2005-2007 Virginia Defense Force: Onancock, VA

E-3 Private-Responsibilities included and were not limited to

attending drill one weekend out of every month, while

participating in various community activities. I also gained

extensive training in how to react in the case of a natural

disasters, violence, map reading and crowd control. I also

received extensive training in map reading, evacuations and

locating missing individuals.

2003-2005 Rent-A-Center Exmore, VA

Account Manager-Managed current and delinquent accounts.

Experienced in customer service and retail sales, and

completed delivery and pick-up calls. Maintained and retrieved

merchandise.

2002-2003 Rent Way, INC Exmore, VA

Account Manager-Managed current and delinquent accounts.

Experienced in customer service and retail sales, and

completed delivery and pick-up calls. Maintained and retrieved

merchandise.

1999-2002 Chowan College Murfreesboro, NC

Lab Assistant/ IT Assistant- completed a three-year internship

as a computer lab technician. Responsibilities included

maintenance of computer system. I was also on call to assist

students and faculty with, troubleshooting issues that

occurred.

1998-2002 Accomack Parks & Rec Accomack, VA

Teacher Aide/Assistant Supervisor-Responsibilities called to

serve in the capacity of Recreational-Aide for the first year

and assistant supervisor for over two years. Responsibilities

also included preparing educational and physical activities

for children ages 5-17. I was sometimes called to prepare

breakfast and lunch and supervise recreational field trips for

50 or more individuals.

Education

1997-1999 Louisburg College Louisburg, NC

Associate of Arts Degree (General Studies)

Extracurricular Activities-2 years of college basketball

1999-2002 Chowan College Murfreesboro, NC

Received a B.A. in Criminal Justice and certified in criminal

investigations with 420 hours.

***References Provided Upon Request***

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