Customer Service Sales
Resume:
CHERIE L. JETT
St. Louis, MO 63136
********@*****.***
OBJECTIVE
To obtain a position that will utilize my education, training and experience in the area of Data Entry
Operator provide growth opportunity.
Skills
Microsoft Word Excel PowerPoint Cash Handling
Scheduling Sales Multiple line telephone 10,000 Keystrokes per minute
EMPLOYMENT
Customer Service Representative/Data Entry 5/2008 – 10/2010
Division of Family Services, St. Louis, MO
Receive an estimated 300+ customer inbound calls daily.
Maintain high call volume for local customers.
Open and sort mail; pay close attention to detail.
Input customer’s personal information on the computer.
Corrections Officer 9/2007 – 5/2008
City of St. Louis Justice Center, St. Louis, MO
Observed and supervised inmate activities and movement in housing units.
Maintained an accurate count of inmates.
Transported inmates within detention center.
Utilized court and justice center database.
Assisted victims to court proceedings.
Vacation Sales Specialist 5/2006 – 8/2007
Bluegreen Getaway, St. Louis, MO
Provided clients with estimates of services.
Processed all correspondence and paperwork related to accounts.
Lead Verifier, Data Entry 4/1997 – 3/2006
TALX Shared Services, St. Louis, MO
Trained 15 verifiers on different form types.
Entered and processed 1250+ unemployment insurance documents into computer system daily.
Coded client unemployment separation paperwork.
Customer Sales Specialist 7/1996 – 3/1997
Camelot Music, St. Louis, MO
Generated $21,000 monthly revenue which exceeded set sales goals.
Greeted customers and ascertained what each customer wanted or needed.
EDUCATION
Associate in Applied Science Degree, Major: Criminal Justice
St. Louis Community College at Forest Park, St. Louis, MO
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