Engineer Active Directory

Michael H. Walk

***** ******** ** # *** ******: 201-***-****

Los Angeles, CA 90049 E-mail: *******.****@**********.***

TECHNICAL EXPERTISE

Operating Systems: DOS background, Windows 3.1/95/98/NT/2000/XP (32 & 64 Bit)/Vista/7, MAC OS X.x,

Unix, Linux, BSD (Open, Free), Cisco IOS, Windows Server 2000/2003/2008 SP2.

Networks/Protocols: LAN/WAN, Ethernet, Active Directory, Group Policy, DNS, TCP/IP, WINS, DHCP, DFS,

POP3, IMAP, SMTP, FTP, Telnet, SSH, SSL, Putty, VPN, VoIP.

Hardware: Cisco 1700 series Routers, Cisco 2900 & 3500 series Switches, Netgear routers and

switches, Extreme switches, SFP, Hubs, Laptops & Workstations & Servers (Dell, IBM HP,

Compaq), Raid, SCSI, Network Cards, Memory, Printers, Plotters, Scanners, Tablets and

other peripherals.

Software: Server 2003 Admin Pack, MS Office Suite (Access, Excel, Outlook, PowerPoint, Word)

2K/XP/2003/2007, Project, Visio, Filemaker, Scheduall, Great Plains, Landesk,

Surfcontrol, Mozilla Firefox, Internet Explorer, SQL, MSI installer, Ghost, Symantec Anti

Virus, Symantec Endpoint Protection, Lotus Notes, Oracle Financial Applications (ADI,

Discoverer, OFA), Atempo/Time Navigator, BES.

PROFESSIONAL EXPERIENCE

Efilm, LLC, Los Angeles, CA

Systems Engineer

May 2008 – September 2010

• Supported Win2003/2008SP2 environment consisting of 10 Cisco switches, 15 servers, 150 workstations and 20

printers. Dell/ Lenovo desktops and laptops, Cisco infrastructure.

• Installed and configured new switches to improve network performance.

• Prepared detailed documentation about network security for annual MPAA audit review

• Implemented browser security to protect users from viruses, spyware and malware using Firefox add ons

NoScript, Flashblock and Interclue. Wrote documentation to assist users with new security settings.

• Protected network with Checkpoint firewall, allowing and disallowing individual port access.

• Used Landesk to create workstation patch management system.

• Manager of offsite tape backup system using Iron Mountain and Secure Sync. Created backup/restore jobs using

Atempo/Time Navigator.

Gearys, Beverly Hills, CA

January 2008 – May 2008

Network Administrator

• Small office environment consisting of 2 servers, 30 workstations, and 10 printers. Network running Win2003.

Dell/ HP/Cisco hardware.

• Supported Great Plains commerce database program for purchasing and inventory tracking.

• Created new users in Active Directory, linking them to the Great Plains commerce database.

• Immediate support for sales staff with commerce database issues.

Alloy Media + Marketing, New York, NY

April 2005 – August 2007

Network Administrator

• Supported 250+ local and 700+ remote users at mid sized media and marketing company in midtown.

Responsibilities included desktop support and network troubleshooting.

• Hands on experience with Windows 2000/2003 infrastructure including Active Directory, DNS, WINS, Windows

Server, and all basic networking.

• Created new users on domain, editing group policies and access levels.

• Blackberry support including setup and troubleshooting.

• Remote administration for Citrix servers and back up servers.

• Lead engineer for all Oracle database troubleshooting.

• Used Ghost to create and employ images for rapid deployment of laptops and desktops.

Hulse Land Surveyors, Hackettstown, NJ

May 2003 – April 2005

Surveyor/Systems Engineer

• Ran Surveying jobs using optical range finders, submitted results to President for analysis and print out.

• Responsible for purchasing new hardware and software.

• Set up small office computers, printers and plotters.

• Ensured secure communication with the Internet through a firewall.

• Integrated Blackberries for President and team leaders.

The Renner Brown Agency, New York / New Jersey

September 2001 – June 2002

Contract Consultant

• Desktop Analyst for American Express as they moved from New York to New Jersey.

• Responsibilities included converting existing Token Ring clients to Ethernet.

• Installed new servers, workstations and laptops to help transition to a new network.

Volt Services Incorporated, New York, NY

August 1999 – August 2001

Contract Consultant

• Desktop Analyst for Chase Manhattan Bank in New York Headquarters.

• Supported 2500+ users on a team of seven in a mixed Novell/Windows environment.

• Provided desktop support when the helpdesk had to escalate a call, including the setup of email accounts,

troubleshooting access to network shares and all printing issues.

EDUCATION

Chubb Institute of Technology Parsippany, NJ

• Certification for Technical Support

• Honors graduate and student tutor

United States Army Ft Gordon, GA

• Course work comprised of satellite communication,

telecommunication and computers

Randolph High School Randolph, NJ

• Graduation Diploma

Recognitions Earned Microsoft Certified Professional (70 271) in 2010

Commendations for outstanding Client Service, 2000 & 2001

Completed A+ Certification in 1997

Earned hardware certifications from HP, IBM, and CPQ

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