Customer Service Data Entry

Michelle M. Morgan

**** **** **.

Crest Hill, Illinois 60403

Cell: 815-***-****

Email: ********.*******@*****.***

OBJECTIVE:

I am skilled in credit management, as well as in the collection process. I am also trained in data entry, shipping and

receiving, inventory control, and customer service. I am looking for a job that would entail any or all of these skills

because I find them challenging and exciting.

EXPERIENCE:

10/09-10/10 FAB Express Lemont, IL

Billing Analyst

• Entered invoicing for two accounts into FAB software

• Paid salary to 40 drivers weekly (by entering their log books into FAB software)

• Kept Accounts Receivables up to date (not 30 days past due)

• Conducted collection calls for two accounts

• Sent my drivers their paycheck through FedEx

06/06-05/09 Doka USA, Ltd. Channahon, IL

Administrative Assistant / Front Desk / Collections Representative / Director of Marketing

• Assisted in all human resource endeavors

• Aided in accounts receivable and accounts payable affairs

• Data entry clerk

• Composed collection letters and conducted collection calls

• Worked with Microsoft Exel and Microsoft Word daily

• Placed all travel reservations. Including car rental, hotel, plane, conference rooms, etc.

• Fulfilled all receptionist duties, for example: answering phones, filing, and completing imperative

spreadsheets

02/06-06/06 First Staff Services

Joliet, IL

Front Desk / Data Entry Clerk

•Human resources assistant

•Processed FedEx and UPS shipments online

•Refined all outbound paperwork

•Fulfilled all receptionist duties, for example: answering phones, filing, and completing imperative

spreadsheets

03/03- 08/05 Kelly Temp Services Joliet, IL

Data Entry Clerk

•Issued inventory into computer systems

•Scheduled inbound and outbound shipments

•Published bill of ladings

•Conducive in fixing problems with paperwork

•Helped to develop the new damage procedure

•Instrumental in keeping the shipping and receiving departments operating smoothly with little or no

supervision

EDUCATION:

Minooka Community High School Class of 2002 High School Diploma

Joliet Junior College Completed Twelve Credit

Hours

References upon request

Contact this candidate