Customer Service High School

Soledad Aguilar

*** ***** *** ** ******, NJ, **107 Cell 862-***-****

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OBJECTIVE:

I am seeking an opportunity to obtain a position where I can utilize my

knowledge, experience and expand my skills to the best of my ability to

benefit the company and allow myself to grow. With my established record of

reliability, motivation, and willingness to learn I am certain to be an

asset to your organization.

EDUCATION:

Barringer High School, Newark, NJ

High School Diploma -

2009

QUALIFCATIONS AND SKILLS:

. Knowledge of office equipment such as phone systems, faxes, etc

. Typing 100 wpm

. Microsoft Word, Excel Outlook, and PowerPoint

. Great people skills

. Customer service skills, Interpersonal skills

. Confident, Multitasked oriented

. Organizational skills

. Soft spoken, debonair and disciplined

. Strong communication skills and courteous

. Quick learner and grasp knew things quickly

. Ability to work with children's

. Ability to drive

EXPIERENCE:

PRESENT/ VOLUNTEER

Focus Hispanic Center- Newark NJ-

Office Clerk

. Dependable- can work without supervision

. Able to follow directions

. Computer literate- can quickly learn knew software programs

. Kept records of students registration

. Experience in telephone communication, taking messages and

assisting clients with information

. Organize and efficient in work skills

. Filed material using numerical, alphabetical, and chronological

filing system

. Perform general clerical work including typing, filling, record

keeping, data entry and document processing tasks

. Responsible for the input of daily attendance in federal and

company's database

. Responsible for the TANF, Job Search, and Image Enhancement

Programs

. Substitute the classes for other teachers when they are out for

the day

PRESENT/ VOLUNTEER:

Focus Hispanic Center- Newark NJ-

RECEPTIONIST

. Distributed mail

. Responsible for scheduling appointments

. Data entry

. Microsoft office/ word and excel

. Answered phones/ transfer calls

. Assist client to seating area

. Assist clients with information

. Buzz client in through the door for company's safety purposes

. Work well under pressure

05/08-09/08

Laundry Zone- Bloomfield, NJ-

Maintenance/Cashier

. Washed and folded customers clothes

. Operated the cash register for purpose of food and weight of

clothes

. Cleaned and maintained laundry room according to company

standards

. Prepared snacks for customers to purchase

. Assisted customers with operating the washers and dryers

. Supervised and monitored play area in laundry room

. Empty trash containers

. Performed general maintenance work

. Responsible for cleaning and general maintenance of bathroom,

indoor playroom, kitchen area floors, washers, and dryer

machines

. Performed sanitizing duties to ensure cleanliness in the

facility

. Cook exact number of items ordered by each customer

2010

valley and parking/ Party waitress:

(Not a steady job, called only when needed )

. Give number ticket to customers to identify there cars

. Put a number ticket on the windshield of the car

. Park cars inside valley parking area

. Direct my employee in the section that the customers cars should

be parked in

. Give customers direction to the party location

. Assist customers with the food they order

2009

HOME BABY SITTER:

. Administer first aid for minor injuries in accordance with

district requirements

. Assesses potential emergency situation to ensure well being of

the kids

. Responsible for cleaning/ sanitizing the house

. Monitor student behavior to prevent injury to the other kids

. Report observation and incidents to the appropriate employer

. Assist in conducting emergency evacuation drills

. Responsible for cooking breakfast and making sure the kids eat

well

. Responsible to take the kids a bath

. Responsible to take the kids to the after school program

. Responsible to dress the kids for school

. Responsible to pick up the kids from school and make sure they

get home safe

. Responsible to take the kids to the doctors

Language: English and Spanish

References: Available upon request

Contact this candidate