Sales Manager

MARCIA (KAYE) PATTERSON)

** **** **** *****, ** *8721 828-***-**** *******@****.***

SUMMARY OF QUALIFICATIONS

HIGHLY ORGANIZED AND DETAIL-FOCUSED OFFICE MANAGER WITH AN EXCEPTIONAL TRACK RECORD OF

ACCURATELY HANDLING FINANCIAL REPORTING AND DEPARTMENT COORDINATION IN DEADLINE

ORIENTED ENVIRONMENTS.

Skilled in all aspects of recording transactions, posting debits and credits, reconciling accounts,

and ensuring accuracy and completeness of data.

Expertise in developing and delivering monthly, quarterly, and annual financial statements for

management within tight deadlines.

Extensive experience in payroll and payroll reporting. Experience with all federal & state

employment and unemployment tax returns.

Proficienct in managing accounts payable and accounts receivable, generating invoices and

monthly statements for clients.

Proven ability to identify and implement improvements to streamline processes and increase

efficiency and productivity.

Excellent computer skills; proficient with Microsoft Word, Microsoft Excel, and QuickBooks

and able to learn proprietary systems/applications quickly and easily.

Experienced in construction job process and job schedules. Able to maintain multiple schedules and

coordinate work to ensure on time completion.

Proven ability to analyze and negotiate pricing for individual jobs or per development.

SKILL PROFICIENCIES

• • •

Quarterly Reports Budget Preparation Financial Statements

• • •

Accounts Payable/Receivable Process Improvement Reconciliation

• • •

Payroll & Payroll Reporting Job Schedules Price Negotiations

EDUCATION

Johnson County High School 1983

Georgia College Milledgeville, GA 1983 – 1985

Currently Enrolled at Haywood Community College to Certify Associates in Accounting and Green

Building Certification

PROFESSIONAL EXPERIENCE

Office Coordinator America’s Home Place 2008 – Sept 2010

Prepare management reports using Microsoft Excel detailing Asheville job status. Prepare construction draw

request post to corporate office. Prepare HUD documents for final closings. Review new sales and submit to

corporate for review. Review, cost code and approve invoices for payment, reconcile buyer allowances.

Create invoices and track overdue accounts. Manage payroll and report to corporate office for processing.

Research and resolve billing and collections disputes. Manage warranty calls and schedule for repairs.

Prepare and maintain yearly and monthly advertising budgets review and approve for payments. Design and

approve all advertising for the Asheville Sales Center.

Continued…

Project Coordinator Lifestyle Homes of Distinction- Asheville, NC 2005-2008

Field support for planned communities. Work with project from inception to completion and turn over to

HOA. Requested and received bid for each job. Compiled reports for team review and approval. Maintained

job cost estimates thru out project. Worked with VP of Construction on plan review and approval. Review

city or county codes and prepare for plan review. Permit all jobs as needed. Maintained project schedule and

prepared for turn over to sales as each unit was completed. Reviewed job cost analysis monthly for accuracy.

Selected as the construction department representitive on the NAHB certification committee. Received

training as an internal auditor for the approval process. Also, selected for the Green Certification Committee.

Key Contributions:

Developed and implemented job cost system using standard features to create a more efficient method

for issuing purchase orders and subcontract work orders. This process created a more efficient way of

tracking cost and projecting profit margins. Also, streamlined the process for accounts payable and

eliminated the task of checking billed price against bid price.

Developed and implemented a new change order system for upgrades. This new process not only

insured that items were charged and included on settlement documents but also verified the changes

with vendors and subcontractor thus reducing profit loss due to rework.

Developed and implemented a new warranty tracking system. Developed new module in existing

software to enter new warranty items, track completion and notify homeowners of approaching

warranty end dates. This process not only improved customer satisfaction dramatically and

eliminated one support position for the construction department.

Awards: 2006 Lifestyle Homes Employee of the Year

Owner/Operator CFM Pizza Co 1995-2004

Owned and operated 2 Domino’s Pizza Franchises. Responsible for all accounting functions. Monthly

financial statements to corporate office. Payroll, all quarterly and yearly tax returns, tax deposits, bank

account reconciliation, Managed 35 employees. 1999 opened a specialty toy store with all the same duties

and responsibilities. 2001 added clothing to inventory.

Bookkeeper Spalding Ford-Griffin, GA 1987-1993

Started as the title clerk then quickly moved into the position of assistant controller. Responsible for EOM,

EOY reporting to corp. Reviewed and corrected accounting monthly. Reconciled all accounts. Weekly

payroll, payroll deposits, quarterly and yearly tax returns. Prepared and submitted monthly sales tax returns.

Left this position briefly in 1992 but was asked to return a few months later as office manager.

Additional Work Experience:

Fairview Park Hospital Dublin, Ga 1983-1985

Weekend Admissions/Outpatient Surgery/Emergency Room Admissions

Started as an ER Admissions Clerk creating ER record, recording insurance and verifying coverage.

Moved to Outpatient Surgery Recap Clerk. Recapped OP surgery charges for billing. Verified insurance and

coverage and created estimate of patient’s responsibility. Weekend Admissions, verified insurance coverage

received and posted payments, reconciled payments received for accounting.

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